Food & Beverage Attendant

About the role

Ottine Mineral Springs, nestled beside Palmetto State Park, is a historic retreat known for its mineral‑rich waters that promote relaxation, reduce stress, and support overall well‑being. The resort offers a peaceful setting where guests can experience the rejuvenating power of these waters. The Food + Beverage Attendant will be a key member of the food + beverage team, ensuring a seamless guest experience at the service counter. Both full‑time and part‑time positions require some nights, weekends, and holidays. Ottine Mineral Springs is an equal‑opportunity employer that values diversity, equity, and inclusion, and it supports professional growth and potential career advancement.

Responsibilities

• Greet guests warmly and provide exceptional customer service to create a welcoming dining experience.
• Take and process food and beverage orders accurately, answering questions about menu items and dietary preferences.
• Handle payments efficiently, including cash and credit cards.
• Prepare and hand over food and beverage items at the counter with proper presentation and timely service.
• Maintain a clean, organized, and well‑stocked counter service area.
• Ensure compliance with all food safety and sanitation standards.
• Address guest concerns or special requests professionally and promptly.
• Collaborate with kitchen staff and other team members to ensure smooth service flow.
• Foster positive relationships with employees and guests.
• Know the resort’s amenities and provide directions to/from the resort.
• Assist with basic prep tasks and stock replenishment when necessary.
• Participate in relevant meetings.
• Undertake additional tasks and duties as needed or directed, based on operational demands.

Qualifications

• High school diploma or GED preferred.
• One (1) year of experience in a food service or counter position preferred.
• Strong knowledge of nutrition, dietary requirements, and wellness‑focused cuisine.
• Excellent communication skills and ability to work well in a team.
• Ability to multitask in a fast‑paced environment while maintaining attention to detail.
• Exceptional guest service skills and passion for creating memorable dining experiences.
• Basic math and cash‑handling skills.
• Knowledge of health and safety regulations in food service.
• Valid Texas food handler card and TABC certification.
• Proficiency in reading, writing, and speaking English.
• Reliability, punctuality, and professional communication.
• Ability to work under pressure with patience and strong customer service.
• CPR and first‑aid certification is a plus or willingness to be trained.
• Manual dexterity, auditory and visual skills, and ability to follow written and verbal instructions.
• Comfortable working in indoor/outdoor spaces.

Pay

$17 hourly plus tips.

Schedule

Full‑time and part‑time positions require some nights, weekends, and holidays.