Food & Beverage Attendant

Job Description

Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance, engagement, and alignment with company standards and service excellence.
Drive the execution of strategic initiatives by translating organizational goals into actionable plans, ensuring team alignment, accountability, and timely delivery under the guidance of division leadership.

Establish and uphold service standards within assigned department(s), ensuring consistent delivery that meets or exceeds guest expectations and operational goals.
Provide clear direction and guidance to staff, ensuring the successful execution of daily assignments, banquet setups, special projects, and cleaning schedules.
Cover as a liaison between stewarding staff and department leadership to address performance, staffing, and operational concerns.

Cooking and banquet teams to ensure all equipment and work areas are clean, organized, and compliant with health and safety standards.
Maintain inventory of stewarding supplies and ensure staff are equipped with the necessary tools to perform duties efficiently.
Monitor sanitation and equipment maintenance, implementing corrective actions as needed to ensure compliance with local health regulations.

Support back-of-house functions during high-volume periods and assist with setup and breakdown of events and catering operations.
Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements.

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.

Perform other duties as assigned.

Qualifications

• 1 year of experience in stewarding management or a supervisory role in the hospitality industry preferred
• Working knowledge of commercial kitchen equipment, sanitation guidelines, and OSHA/health department standards
• Experience working within a unionized environment preferred
• Proven track record of effective decision-making under pressure and in dynamic environments
• Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organization
• Proactive problem-solving mindset with a focus on accountability and continuous improvement
• Skilled in prioritizing and managing multiple responsibilities to meet deadlines and drive results
• Able to access and input information using a moderately complex computer system
• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams

Requirements

• At least 21 years of age
• High school diploma or equivalent required
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Physical Requirements

• Frequently push/pull up to 250lbs.
• Frequently lift and/or carry up to 75lbs. at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Occasionally sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity
• Ability to ascend/descend ladders, scaffolding, and/or ramps