Food and Beverage Runner/Busser (Pamela's) - Hotel Polaris (Part-Time)

About the role

Join our team at Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs, and play a vital role in shaping the success of our new property. As a Food and Beverage Runner/Busser, you will significantly influence the unique and distinctive experiences we deliver to our guests and team members. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

• Set up Expo Line according to restaurant standards.
• Consistently keep the restaurant and expo line organized and clean.
• Clear and reset tables to standards.
• Ensure silverware is not spotted or fingerprinted and china and glassware is not chipped.
• Set up trash cans, plates, utensils, and to-go containers at the start of shift.
• Pick up soiled plates and beverages, and place into bus tubs.
• Ensure full bus tubs get brought back into the kitchen.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day.
• Work carefully to avoid breakage and loss.
• Demonstrate strong knowledge of floor layout and table numbers.
• Run food quickly and efficiently.
• Welcome and acknowledge all guests according to hotel standards.
• Anticipate and address guests' service needs.
• Speak with others using clear and professional language.
• Ensure adherence to quality expectations and standards.
• Inform server of potential issues with guests.
• Stock/restock appropriate linens and station with appropriate glasses, plates, and saucers.
• Complete assigned side work (side work is not optional and will be checked out by the manager-on-duty).
• Complete closing duties, including restocking items, turning off lights, etc.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• High School diploma preferred.
• Previous experience in a dinner service restaurant or fine dining atmosphere.
• Must be at least 18 years of age.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Able to communicate well with staff and customers.
• Knowledge of food and beverage products.
• Knowledge of property-wide facilities and services.
• Must be able to speak and comprehend English.
• Must be able to multi-task and work quickly and discreetly.
• Must be able to stand or walk for long periods of time.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 40 pounds without assistance.
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Colorado Family and Medical Leave Insurance Program (FAMLI).
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.
• Some benefits may vary based on job status.

Pay

$14.00/hour

Schedule

Part-time