Food and Beverage Manager

About the role

White Deer Golf Complex, located in Montgomery, PA, is seeking a driven Food and Beverage Manager to contribute to a fast-paced hospitality-focused property organization as part of Troon, a global leader in golf and community management.

Responsibilities

• Daily management of the Front of House Food & Beverage Department
• Assist the General Manager with banquet and event sales
• Inspect and assist with banquet set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
• Ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
• Hire, supervise, and develop bartenders, beverage cart drivers, hosts/hostesses, snack bar attendants, and other Front of House F&B employees
• Conduct training and refresher classes for all Front of House F&B personnel in correct procedures
• Provide daily oversight of Front of House F&B accounting procedures
• Manage forecasting, budgets, cost controls, and monthly inventory
• Implement and maintain F&B sales/marketing programs; develop and implement marketing programs to increase banquet business
• Oversee alcohol and beverage ordering following the PO buying process
• Ensure quality assurance, guest service, and training of all employees
• Uphold Troon Food and Beverage policies and implement all Troon Human Resources guidelines
• Coordinate between all departments
• Develop and implement creative strategies to increase revenues
• Plan and coordinate special events and functions
• Ensure overall guest satisfaction and professional conduct of all employees
• Perform daily walk-throughs to ensure full compliance with Department of Health regulations
• Comply with applicable health, alcoholic beverage, fire, and other local/state laws
• Perform closing procedures and appropriate cash handling practices

Requirements

• 1–3 years of related experience in Food & Beverage management
• College degree preferred
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Knowledge of pertinent health regulations and liquor laws
• Food and beverage à la carte and banquet experience
• Proven management experience
• Strong business aptitude and service orientation
• Excellent written and verbal communication skills
• Highly organized, efficient, detail-oriented, and possessing exceptional interpersonal skills

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, specializing in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values emphasizing being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.