Food and Beverage Manager

Reports to: F&B Director

About the Role

We are seeking an experienced and motivated Food and Beverage Manager to oversee the operations of our dining facilities and services. The ideal candidate will have a strong background in the food and beverage industry, exceptional leadership skills, and a passion for providing outstanding customer service.

Responsibilities

• Operational Management:
  • Oversee daily operations of food and beverage outlets, including restaurants, bars, and catering services.
  • Ensure high standards of food quality and presentation, adherence to recipes, and consistency in service.
  • Monitor inventory and manage purchasing for all food and beverage supplies, ensuring cost control measures are in place.
• Staff Leadership and Development:
  • Recruit, train, and motivate staff to deliver exceptional service and promote a positive work environment.
  • Schedule staff effectively to ensure high coverage during peak hours while managing labor costs.
  • Conduct regular performance evaluations, provide feedback, and implement training programs for ongoing staff development.
• Customer Experience:
  • Ensure exceptional guest experiences by addressing customer inquiries, resolving complaints, and fostering a customer-centric culture.
  • Collaborate with culinary staff to develop and innovate menu offerings that align with guest preferences and seasonal trends.
• Financial Management:
  • Prepare and manage the budget for the food and beverage department, analyzing financial performance and taking corrective actions as needed.
  • Implement pricing strategies to maximize revenue while maintaining competitive positioning in the market.
  • Monitor sales and expenses, producing regular reports for upper management.
• Health and Safety Compliance:
  • Ensure compliance with all local, state, and federal health and safety regulations.
  • Develop and implement safety protocols and training for all staff to maintain a safe working and dining environment.
• Marketing and Promotion:
  • Collaborate with the marketing team to promote food and beverage offerings through events, special promotions, and social media campaigns.
  • Stay updated on industry trends and competitor offerings to continuously improve our dining experience.

Qualifications

• Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field preferred.
• 3-5 years of experience in food and beverage management or a similar role in a hospitality environment.
• Strong understanding of food and beverage operations, including menu development, cost control, and customer service excellence.
• Excellent leadership and interpersonal skills, with the ability to motivate and mentor a diverse team.
• Strong financial acumen and experience with budgeting and financial analysis.
• Knowledge of health and safety regulations pertaining to food and beverage service.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based bonuses
• Health, dental, and vision insurance
• Retirement plan options
• Paid time off and holiday pay
• Employee discounts and perks