FOLLOW UP SPECIALIST - Central Billing Office

Requirements

• Ability to read, write and speak English clearly and fluently.
• Basic computer knowledge.
• Type 30 correct words per minute or enter 87 correct keystrokes on the Alpha Data Entry Test.

Qualifications

• Medical Terminology courses from approved source (preferred).
• Previous Medical Billing or Follow Up experience (preferred).
• Associates Degree in Business or Medical Office Administration (preferred).
• Customer Service experience (preferred).
• Insurance billing or follow-up experience (preferred).

Responsibilities

Works on all unpaid insurance accounts assigned to them until the accounts are resolved.

Reviews outstanding AR and determines appropriate action to get payment on account.

Takes Customer Service phone calls for designated practices and resolves billing issues for patients.

Documents all action taken on accounts during their follow-up process and customer service calls.

Processes daily mail for their assigned practices.

Adheres to the hospital billing compliance plan.

Affords assistance in other areas of the Central Billing Office when needed.

Pay

Competitive Compensation – and be paid daily!

You can get your pay any time before payday through a partnership with DailyPay.

Schedule

Not specified.

Benefits

• Medical, Dental, and Vision Insurance.
• Paid Time Off.
• Short Term and Long Term Disability Insurance.
• Life Insurance for Employee, Spouse, and/or Dependents.
• Accidental Death and Dismemberment Insurance.
• Accident, Critical Illness and Hospital Indemnity.
• Flexible Spending Accounts (FSA) for Healthcare and Daycare Expenses.
• Northern $elect Retirement Plan (403(b) and 457(b)) and Roth IRA.

Summary

Responsible for working on all unpaid insurance accounts assigned to them until the accounts are resolved.

Responsible for reviewing outstanding AR and determining appropriate action to get payment on account.

Responsible for taking Customer Service phone calls for designated practices and resolving billing issues for patients.

Responsible for documenting all action taken on accounts during their follow-up process and customer service calls.

Responsible for processing daily mail for their assigned practices.

Responsible for adhering to the hospital billing compliance plan.

Responsible for assisting in other areas of the Central Billing Office when needed.