Follow-up Credit Balance Specialist (Business Office)

Job Posting Follow-up Credit Balance Specialist ⭐ Join Our Team! ⭐ Join Taylor Regional Hospital and help us uphold our vision of being the preferred healthcare provider, dedicated to enhancing the quality of life in our community. Position:🧾 📂 Follow-Up Credit Balance Specialist 📂 🧾 Location: Business Office, 1st Floor of the Jane Wheatley Medical Building Schedule: Full-time position- Days What You’ll Do ◉ Monitors outpatient patient accounts within the assigned account balance range and contacts insurance companies to determine outstanding requirements needed to process and resolve accounts. ◉ Research and processes patient credit balances and assists with appropriate refunds and adjustments. ◉ Maintains accurate records of employee deductibles and copay amounts. ◉ Reviews, sorts, and distributes third-party payer remittance advices to the appropriate team members. ◉ Explains patient charges, services, billing information, payment options, and hospital financial policies in a clear and professional manner. ◉ Processes and assists with medical record and billing record requests from authorized outside agencies while maintaining patient confidentiality. ◉ Maintains confidentiality of patient, employee, financial, and organizational information in accordance with HIPAA and hospital policies. ◉ Assists the Business Office Receptionist with patient and public inquiries and other front-office responsibilities as needed. ◉ Assists in the Switchboard and Registration areas when needed. What We’re Looking For ◉ Performs other duties and responsibilities as assigned. High School Diploma or equivalent requiredAssociate degree in Business, Accounting, Healthcare Admin, or related field preferred.Job Demands------Ability to communicate professionally and effectively with patients, families, insurance representatives, hospital staff, and the public.Ability to maintain confidentiality and handle sensitive information appropriately.Ability to analyze data and identify issues requiring follow-up.Ability to read, understand, and interpret billing and insurance information.Strong attention to detail and accuracy. ‼️‼️Support our mission to provide outstanding healthcare to the people we serve.‼️‼️ Why You’ll Love Working Here ✅ Competitive pay & benefits ✅ Tuition reimbursement ✅ Supportive team culture ✅ Hospital Funded Pension Plan ✅ Comprehensive Benefit Package ✅ 30% off in the TRH Cafe ✨AND SO MUCH MORE✨ Apply Today Additional Information Position Type : Full Time Shift : Day Contact Information Human Resources 1700 Old Lebanon Road Campbellsville, KY 42718 Phone: 270-789-5823