FOH - Server (Part-Time, Breakfast Shift)

Position Purpose

This person is responsible for creating positive guest interactions while serving them in a friendly and efficient manner to create an exceptional dining experience. This is a part-time breakfast server role. Weekend availability is mandatory.

Key Responsibilities

• Greet all guests and explain our menus and offerings
• Take beverage and food orders in a prompt and professional manner
• Serve beverages and food to guests
• Clear and clean tables in a prompt and efficient manner
• Perform side-work, and any other service opening or service closing duties as required
• Ensure that wait staff stations are clean and maintained throughout the shift
• Alert Management of any service, guest and/or safety issues
• Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction
• Receive and process guest's payments when closing the checks
• Assist with other service-related duties assigned by management
• Follow service opening and service closing procedures before and after the service
• Always maintain professional demeanor with all staff
• Assist staff with any aspect of service steps to satisfy the guests such as: food delivery
• Be accessible to all staff and guests to answer any service and beverage related questions
• Follow service steps based on our training manual and assist in communicating same to all staff who handle or serve food and beverages
• Collect contact tracing from table and return to host
• Prompt guests to wear mask if they stand up from the tables to walk around or use restroom
• Maintain expertise on food menu, wine menu, cocktail menu. Attend continued education classes when provided
• Be an expert on our brand and offerings

Requirements

• Ability to communicate and understand direction in English to ensure safety in the workplace
• Ability to understand, respond, and engage with co-workers, managers, and guests in English
• Ability to multitask and work in a fast-paced environment
• Flexible schedule
• Detail oriented
• The ability to work as part of a team, and personal cleanliness
• Very basic food handling, preparation, and cleaning skills are welcomed
• Time management and ability to work under pressure to manage high volume of production
• Discipline to follow set standards
• Ability to lift up to 25lbs