Fluid Power Sales and Service Specialist - Hydraulic & Pneumatic

About the role

As a Fluid Power MRO Specialist at Applied Industrial Technologies, you will use your knowledge of hydraulic/pneumatic fluid power solutions combined with basic customer management skills to define and offer technical solutions to customers. You will act as a business development partner with our team of Account Managers, serving as the local technical expert to build relationships with existing and new customers in your assigned territory, driving growth for our business. This role has a direct impact on both our customers' and Applied Industrial Technologies' business results.

Responsibilities

• Cooperatively create and execute an engagement plan with local US Service Center sales teams to identify and engage high-potential accounts in your assigned region, including local and strategic accounts, to achieve sales and profit goals.
• Act as the local technical fluid power expert in your assigned region, facilitating technical supplier interactions with internal sales teams and customers.
• Confer with customers, supplier representatives, and internal resources to prepare and present fluid power solutions to both internal associates and customers, driving new business. This includes reviewing installed solutions, drawings, plans, and other customer documents to prepare technical proposals.
• Conduct fluid power training for both internal associates and customers to increase knowledge of fluid power and demonstrate expertise and value.
• Develop professional working relationships with key supplier resources to help specify products and systems that will enhance customer performance.
• Coordinate projects with US Service Center personnel.
• Assist in the development of the Fluid Power collaborative knowledge base, including applications, interchanges, case histories, documented value-added activities, market activities, and competitor activities.

Requirements

• 3+ years of fluid power experience, including practical applications (hydraulic and/or pneumatic).
• Strong mechanical aptitude with a desire and passion to learn.
• Ability to read and understand technical drawings and system schematics.
• Ability to clearly communicate technical thoughts and solutions to multiple levels.
• Familiarity with MS Office, including remote collaboration tools (e.g., video conferencing).
• Strong written and verbal communication skills, including proficient English grammar.
• Ability to work effectively both independently and as part of a team.
• Proven problem-solving skills, ability to multi-task, time management skills, sense of urgency, and a bias for action.

Preferred Qualifications

• Technical Diploma, Bachelor’s Degree, or extensive fluid power application experience.
• International Fluid Power Society (IFPS) Certification.
• Customer interaction experience (e.g., Sales or Customer Service).
• Highly developed listening, questioning, and effective negotiating skills.
• Ability and desire to quickly learn and leverage new products, industry trends, processes, and systems.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.