Fluid Power Sales and Service Specialist - Hydraulic & Pneumatic

About the Role

As a Fluid Power MRO Specialist at Applied Industrial Technologies, you will leverage your knowledge of hydraulic and pneumatic fluid power solutions combined with basic customer management skills to define and offer technical solutions to customers. This role serves as a business development partner with our team of Account Managers, acting as the local technical expert to build relationships with existing and new customers, grow our business, and directly impact both customer and company results.

Applied Industrial Technologies® and the Applied Fluid Power® network of companies provide dedicated fluid power support and custom-designed solutions to meet customer performance goals. With one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists, and Certified Fluid Power Mechanics, we assist with problem-solving, system building, troubleshooting, and other custom requirements.

Responsibilities

• Cooperatively create and execute an engagement plan with local US Service Center sales teams to identify and engage high-potential accounts in your assigned region, including local and strategic accounts, to achieve sales and profit goals.
• Act as the local technical fluid power expert in your assigned region, facilitating technical supplier interactions with internal sales teams and customers.
• Confer with customers, supplier representatives, and internal resources to prepare and present fluid power solutions, driving new business. This includes reviewing installed solutions, drawings, plans, and other customer documents to prepare technical proposals.
• Conduct fluid power training for both internal associates and customers to increase knowledge and demonstrate expertise.
• Develop professional working relationships with key supplier resources to help specify products and systems that enhance customer performance.
• Coordinate projects with US Service Center personnel.
• Assist in developing the Fluid Power collaborative knowledge base, including applications, interchanges, case histories, documented value-added activities, market activities, and competitor activities.

Requirements

• 3+ years of fluid power experience, including practical applications (hydraulic and/or pneumatic).
• Strong mechanical aptitude with a desire and passion to learn.
• Ability to read and understand technical drawings and system schematics.
• Ability to clearly communicate technical thoughts and solutions to multiple levels.
• Familiarity with MS Office, including remote collaboration tools (e.g., video conferencing).
• Strong written and verbal communication skills, including proficient English grammar.
• Ability to work effectively both independently and as part of a team.
• Proven problem-solving skills, ability to multi-task, time management skills, sense of urgency, and a bias for action.

Preferred Qualifications

• Technical Diploma, Bachelor’s Degree, or extensive fluid power application experience.
• International Fluid Power Society (IFPS) Certification.
• Customer interaction experience (e.g., Sales or Customer Service).
• Highly developed listening, questioning, and effective negotiating skills.
• Ability and desire to quickly learn and leverage new products, industry trends, processes, and systems.