Floral Team Leader

About the role

Provides fast, friendly, helpful and efficient service to all Price Chopper customers.

Responsibilities

• Responsible for operation of the entire floral department.
• Oversees clerks within department and monitors for the proper merchandising, rotation and inventory levels of product to promote optimal opportunity for sales.
• Assists the Produce Manager in ensuring that policies regarding merchandising and training are followed.
• Receives guidance from the Produce Manager relating to the policies and procedures regarding floral operations, merchandising and training.
• Ensures adherence to all policies and procedures regarding floral operations, merchandising and training.
• Responsible for monitoring, controlling and attaining the Floral Department financial budgets.
• Ensures budgeted sales, gross profit and shrink level are met to achieve CTO dollars.
• Responsible for ordering all merchandise and supplies for the Floral Department in order to achieve the overall department conditions as per company standards.
• Responsible for the overall merchandising of the Floral Department, including product arrangements, displays, rotation and FTD.
• Maintain a neat, clean and organized workstation, according to 5S standards, at all times.
• Display and express a complete knowledge of all floral products to the customer.
• Control shrink through adherence to related policies and procedures.
• Responsible for observing local market conditions and competitive activity relating to Floral Department and keep store management and floral merchandising informed.
• Responsible for ensuring the delivery of floral arrangements upon customer requests.
• Ensure that all customer orders and deliveries are accurately fulfilled.
• Responsible for hiring and training of all Floral associates in accordance with all corporate and state policies and procedures and scheduling to satisfy business needs.
• Ensure that all corporate and state sanitation and safety regulations and procedures are followed.
• Ensure quality and freshness of all fresh flowers and live plants.
• Responsible for maintaining a high level of customer service and courtesy at all times with customers throughout the store.
• Perform other related duties as assigned by management and adhere to all company policies and procedures.

Qualifications

• Must be at least 18 years of age.
• Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
• Satisfactory performance reviews.
• Strong communication skills.
• High School Degree or equivalent.
• 3+ years of related experience.

Pay

Pay Range: $19.25- $29.25