FLORAL/DESIGNER

Responsibilities

• Design and create floral arrangements and/or other items to fill customer orders.
• Greet customers, offer assistance, take and fill orders.
• Package orders cheerfully, effectively, safely and efficiently.
• Keep the department area clean and free from clutter.
• Keep merchandise and supplies in their proper areas.
• Provide good customer and associate relations.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Effectively communicate with customers and associates.
• Make a neat, clean impression on customers.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies and procedures, particularly in maintaining a work environment free of unlawful harassment or discrimination.
• Perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Confidentiality regarding associate records is expected.
• Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience.
• Floral Design School equals six months full-time retail design experience.
• Demonstrated aptitude for filling customer needs and designing floral arrangements.
• Ability to make intelligent decisions quickly.
• Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.

Desired

• Past work record reflects dependability and integrity.