Floral Dept. Manager - Plum Market

About the role

The Floral Manager leads the Floral, Candy & Gift department, overseeing product selection, inventory, merchandising, labor planning, and customer service to ensure fresh, seasonal, and beautifully arranged products are available. They manage team performance, financial results, and operational excellence while upholding Plum Market’s commitment to high‑quality natural, organic, local, and specialty groceries.

Responsibilities

• Lead all aspects of the Floral, Candy & Gift department, ensuring fresh, beautiful, and abundant product is available at all times.
• Manage daily operations including ordering, receiving, inventory tracking, and merchandising.
• Create seasonal displays and floral arrangements that support promotional plans and inspire guest purchases.
• Train and support team members on product care, merchandising standards, and service excellence.
• Maintain strong vendor relationships to ensure quality product and timely deliveries.
• Monitor sales, labor, and shrink to achieve department financial goals.
• Uphold food safety, sanitation, and workplace safety standards.
• Ensure accurate pricing, signage, and organization throughout the department.
• Collaborate with store leadership and support teams on marketing initiatives and storewide events.
• Maintain a clean, organized, and visually inviting department from open to close.
• Uphold all Plum Market policies, procedures, and leadership expectations.

Requirements

• Experience in floral retail, design, or merchandising with a strong visual eye.
• Ability to manage inventory, department financials, and product rotation.
• Strong leadership, training, and communication skills.
• Familiarity with ordering systems and visual merchandising principles.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to stand and walk for up to 4 hours without a break.
• Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.
• Employment is contingent upon a successful background check.

Skills

• Model and deliver exceptional retail customer service with professionalism and creativity.
• Organized, detail‑oriented, and thrive in a fast‑paced, visually driven environment.
• Lead by