Floor Supervisor

About the role

NC State Dining offers opportunities for employment across our retail and hospitality units. We offer competitive pay and opportunity for learning, growth, and promotion. Dedicated and experienced dining professionals are available to provide on-the-job training and support to help you meet your full potential. We are seeking individuals to Join our Pack as a Temporary Floor Supervisor.

Responsibilities

• Organize and manage the dining room to maintain operations for the PM Shift.
• Supervise all employees on their shift.
• Ensuring Unit SOP’s are being followed and staff are on task.
• Provide professional redirection as appropriate.
• Aid in closing duties as necessary.
• Provide excellent customer service.
• Other duties as assigned to ensure NC State Dining business needs are met.

Requirements

• High School Diploma or equivalency.
• Demonstrated possession of the competencies necessary to perform the work will also be considered.
• Experience in a similar capacity.

Qualifications

• Communicate effectively with customers, supervisors, and peers.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Ability to process credit card and One Card transactions as required.
• Ability to work in a fast-paced environment and adapt to the changing customer volume level.
• Ability to work well as part of a team.
• Intermediate computer skills including the ability to learn new department specific software.
• Able to follow written and/or verbal instructions.
• Excellence in completing all tasks.
• This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing.
• Because of the nature of a food service operation and working in a kitchen, you must be able to work in extremely hot and cold conditions.
• Must be able to lift up to 30 lb with or without reasonable accommodation.
• Contribute to maintaining a Grade A sanitation rating of 95% or better.

Skills

• Experience working in a high-volume restaurant/food service.
• Supervisory experience.

Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees, Enhance your career with LEAD courses, Attend non-revenue generating sporting events for free, Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Pay

The anticipated hiring range for this position is $17 per hour.

Schedule

The position may be asked to work 10am to 9pm Monday-Thursday; hours are subject to change based on business needs.