Floor Manager

About the role

TeeTime is a sports and entertainment facility featuring an outdoor golf driving range, indoor hitting bays, full dining and bar service, and pickleball courts. We are a fast-paced, guest-focused venue where golf, food, and fun come together.

Responsibilities

• Oversee front-of-the-house operations during assigned shifts, including dining, bar, golf bays, and pickleball areas
• Supervise and coach floor staff and bartenders during each shift
• Manage bar operations, including inventory checks, pour standards, and responsible alcohol service
• Cookout with kitchen staff to ensure timely, accurate food service and resolve service issues
• Handle guest concerns promptly and professionally
• Open and/or close the facility according to checklist procedures, including cash handling, POS reconciliation, and securing the building
• Maintain cleanliness and presentation of dining areas, bar, golf bays, and outdoor spaces
• Train new floor and bar staff on service standards and procedures
• Communicate nightly shift notes and issues to ownership and the incoming Floor Manager
• Step in on the floor or behind the bar as needed during high-volume periods

Requirements

• Prior restaurant floor management experience required
• Bartending experience required
• General knowledge of kitchen operations and back-of-the-house workflow
• Strong leadership and conflict-resolution skills
• Comfortable handling cash management and POS systems
• Able to stand and walk for extended periods and work in an indoor/outdoor environment
• Must be able to lift up to 30–40 lbs. as needed
• TIPS certification (or willingness to obtain) preferred
• Must be 21 years of age or older (per alcohol service requirements)