Floor Leader (Part-Time)

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Showcase product utilizing product knowledge and sales education
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Meet or exceed personal sales-per-hour, average sales and total net sales goals
• Use the Sales Presentation Guide (SPG) daily to accomplish goals
• Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
• Develop skills and assist in leading, directing, motivating and educating new Teammates
• Coachable – allows Manager to educate them in their sales presentation
• Perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

• Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
• Maintain a positive attitude at all times creating a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
• Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
• Motivate Teammates to initiate and complete daily tasks
• Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
• Supportive of Leadership
• Support personal and store growth
• Contribute to a positive team spirit

Visual Merchandise Management

• Own and influence product through zone ownership: Product knowledge, placement, passion, preference
• Track Results
• Execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
• Recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
• Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
• Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
• Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

• Work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Execute and teach all Point of Sale (“POS”) procedures
• Handle calls from Corporate Office
• Know Buckle guidelines when handling returns and exchanges
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement