Floor Lead

About the role

At STIIIZY, we are the world's largest cannabis market with a presence across California. We aim to provide the ultimate cannabis experience through exceptional customer service and diverse products. Our STIIIZY product line is the best-selling vape brand and overall brand in California.

Responsibilities

• Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
• Build an exceptional team that upholds and delivers our mission, vision, and goals to employees and customers
• Set a prime example of professionalism, integrity, and dedication for the entire team to follow
• Execute daily operations with meticulous attention to detail
• Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction
• Collaborate with the General Manager to train and mentor staff, fostering a high performing team culture that thrives on adaptability and resilience
• Implement rigorous inventory control practices to minimize shrinkage
• Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security
• Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth
• Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals
• Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations
• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
• Regularly assess floor leads to offer constructive feedback that aids in their professional development
• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow

Qualifications

• Minimum 21 years of age
• Minimum of 2 years of retail management experience
• 2-3 years in retail/hospitality management
• Open availability: able to work days, nights, holidays and weekends
• Strong computer skills including proficiency in Microsoft Office
• Prolonged periods of standing, sitting at a desk, and working on a computer
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist

Other duties may be assigned

Schedule

This position is a Full Time role at $23.50/hour. Be in office/on-site up to forty (40) hours per week. Overtime will be required depending on business needs. Mandatory District meetings are held for 1.5 hour every Mondays or Tuesdays. Mandatory Store meetings are held for up to 1.5 hours every Tuesdays or Wednesdays.

Benefits

Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Excellent affordable insurance benefits (including health, dental, vision, disability, and life) are provided. Paid vacation, paid training, and paid holidays are also offered. A company-matched 401k plan is available. Company-sponsored events and team-building activities are also included. Sample incentives (when available) are provided. Annual employee appreciation discounts on STIIIZY merchandise are given. Employee discounts on top of already highly competitive prices are also available.

Equal Employment Opportunity

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.