Floor Lead

About the role

At STIIIZY, we are the world's largest cannabis market with a presence across California. We are committed to providing exceptional customer service and diversifying our product offerings. Our STIIIZY product line is one of the best-selling brands in the market, and we are expanding globally.

Responsibilities

• Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
• Build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers
• Set a prime example of professionalism, integrity, and dedication for the entire team to follow
• Execute daily operations with meticulous attention to detail
• Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction
• Collaborate with the General Manager to train and mentor staff, fostering a high performing team culture that thrives on adaptability and resilience
• Implement rigorous inventory control practices to minimize shrinkage
• Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security
• Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth
• Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals
• Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations
• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
• Regularly assess floor leads to offer constructive feedback that aids in their professional development
• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow

Qualifications

• Minimum 21 years of age
• Minimum of 2 years of retail management experience
• 2-3 years in retail/hospitality management
• Open availability: able to work days, nights, holidays and weekends
• Strong computer skills including proficiency in Microsoft Office
• Prolonged periods of standing, sitting at a desk, and working on a computer
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist

Other duties may be assigned

Regularly assess floor leads to offer constructive feedback that aids in their professional development

Schedule

Be in office/on-site up to forty (40) hours per week. Overtime will be required depending on business needs. Mandatory District meetings are held for 1.5 hour every Mondays or Tuesdays Mandatory Store meetings are held for up to 1.5 hours every Tuesdays or Wednesdays

Benefits

• Earn excellent affordable insurance benefits (including health, dental, vision, disability, and life)
• Paid vacation
• Paid training
• Paid holidays
• Company-matched 401k plan
• Company-sponsored events and team-building activities
• Sample incentives (when available)
• Annual employee appreciation discounts on STIIIZY merchandise
• Employee discounts on top of already highly competitive prices

Pay

$22.50 USD per hour

Schedule

Be in office/on-site up to forty (40) hours per week. Overtime will be required depending on business needs. Mandatory District meetings are held for 1.5 hour every Mondays or Tuesdays Mandatory Store meetings are held for up to 1.5 hours every Tuesdays or Wednesdays