Floor Inspector | Aloft Portland Airport Hotel

About the role

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist. This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more.

Responsibilities

• Serving as team leads for the entire housekeeping staff including assigning and reviewing work.
• Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
• Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
• Keeping purchasing costs and labor expenses in check.

Requirements

• At least one to three years of related experience.
• High School diploma or equivalent.
• Must be a people person.
• Lead by example to create a positive team culture.
• Passion for customer service is required.

Benefits

• Excellent pay.
• Hotel discounts.
• F&B discounts.
• Opportunity to be part of an anything‑but‑standard growing hotel company.

Schedule

• Varying schedules including nights, weekends and holidays.