Floor Care Specialist

About the role

The Housekeeping Department within Facilities and Business Operations is seeking a Floor Care Specialist to serve as a technical specialist in advanced floor care and surface restoration.

Responsibilities

• Perform advanced floor care services, including stripping, refinishing, burnishing, carpet extraction, and restorative floor maintenance.
• Audit floor types and conditions to determine the appropriate cleaning methods, products, and restoration techniques.
• Execute preventive maintenance schedules based on floor material, traffic levels, and environmental conditions.
• Apply specialty floor coatings, sealers, and protective finishes while ensuring proper surface preparation and curing.
• Restore restrooms, fixtures, and other surfaces to maintain a clean, safe, and professional appearance.
• Diagnose and correct floor care issues such as finish failure, staining, discoloration, chemical damage, and improper coating application.
• Develop and perform corrective restoration plans to return flooring to established quality standards.
• Operate, maintain, and properly store specialized floor care equipment and tools.
• Plan and prepare floor care projects, including equipment setup, material selection, safety measures, and customer notifications.
• Maintain inventory of floor care equipment and supplies and coordinate replenishment needs with the Zone Manager.
• Provide technical guidance and hands-on training to team members on floor care procedures, equipment operation, and standard operating procedures.
• Complete and update work orders using the Integrated Workplace Management System (IWMS), including reporting maintenance deficiencies as needed.
• Ensure all work meets established cleanliness, safety, and quality standards while protecting university assets.
• Support daily operations and assist with maintaining productivity in the absence of the Zone Manager.
• Participate in departmental meetings, training sessions, and other professional development opportunities.
• Contribute to a high-performance work team by promoting collaboration, accountability, and continuous improvement.
• Perform other related duties as assigned.

Requirements

• Completion of 9th grade and 4+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• Experience performing advanced commercial floor care, including stripping, refinishing, burnishing, carpet extraction, and restorative floor maintenance.
• Experience working with multiple flooring types such as VCT, LVT, terrazzo, tile, and concrete.
• Experience with organizing resources and ensuring that work productivity and service meet UCF quality assurance standards.
• At least one year of leadership, or lead worker experience, including training, coaching, and motivating team members.
• Knowledge of safety regulations and proper use of EH&S-approved chemicals, including familiarity with OSHA and applicable federal/state safety requirements.
• Effective communication skills in English in order to work with customers and team members, operate electronic equipment (including iPad for IWMS), and utilize telecommunication devices.

Qualifications

• Completion of 9th grade and 4+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• Preferred qualifications include experience performing advanced commercial floor care, experience working with multiple flooring types, experience with organizing resources, leadership experience, knowledge of safety regulations, and effective communication skills.

Skills

• Advanced floor care services, including stripping, refinishing, burnishing, carpet extraction, and restorative floor maintenance.
• Organizing resources and ensuring work productivity and service meet UCF quality assurance standards.
• Leadership, training, coaching, and motivating team members.
• Knowledge of safety regulations and proper use of EH&S-approved chemicals.
• Effective communication skills in English.

Benefits

May be required to participate in respiratory, medical examination, and training in use of respirators. Position requires a valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.

Pay

$20.00 to Negotiable

Schedule

Monday - Friday 5:00 PM - 1:30 AM