Floating Teller

Why You’ll Love Working Here

We’re a credit union, so we work differently than a typical bank. Our members are also our owners, and there are no outside shareholders pushing for higher fees or bigger profits. Every dollar we earn goes back into better rates, better service, and a better experience for the people who trust us. Our team members say this is a place where your work actually matters, surrounded by people who take pride in serving the Cincinnati community with integrity. Our CEO started her career as a teller, and at TruPartner this job is the first step on a real career path.

Why Being a Floater Is a Good Thing

As a Floater Teller you’ll split your time across all four branches. No two days look the same, you’ll build relationships with members and teammates all over Cincinnati, and you’ll pick up new skills faster by learning how different teams operate. It’s a great fit if you like variety, adapt quickly, and enjoy being the person every branch is glad to see walk in.

Responsibilities

• Greet members and handle transactions with speed and accuracy
• Listen to what members need and recommend the right solutions
• Resolve concerns with patience, empathy, and a calm attitude
• Balance your transactions and keep accurate records
• Collaborate with teammates across branches and departments
• Adjust smoothly to each branch’s rhythm and team

Requirements

• Customer service experience (retail, hospitality, or similar)
• Comfort with basic computers and technology
• A natural communicator who enjoys working with people
• Reliable transportation to travel between branches
• Cash handling experience is a plus, but not required
• Bilingual in English and Spanish is a plus

Schedule

Monday through Friday, generally between 8:15 AM and 5:45 PM, with branch assignments set based on staffing needs. You’ll also work about two Saturdays a month until 1:30 PM. Mileage between branches is reimbursed.

Benefits

• Medical, dental, vision, and prescription coverage (several plans free to employees)
• Life and disability insurance at no cost
• Immediate 401(k) enrollment, free parking, and a 24/7 onsite gym
• Generous PTO: 9 paid holidays, 24 volunteer hours a year, 2 paid in‑service days
• Tuition and student loan assistance
• Mileage reimbursement for travel between branches

About TruPartner Credit Union

Founded in 1937 by Louise McCarren Herring, a pioneer who helped launch more than 500 credit unions, TruPartner lives by her belief in “people helping people.” We proudly serve more than 17,000 member‑owners across Cincinnati.

Our values—Collaboration, Respectful, Exceeding Expectations, Driven, Inclusive, and Trustworthy—guide everything we do for our members and for each other.