Floating Supervisor

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries. You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact.

About the role

As the Floating Supervisor at Arvato, your primary objective will be to ensure the timely completion of orders, aligning with our commitment to exceeding customer expectations. Collaborating closely with Wave Planning, you'll manage labor resources effectively while prioritizing orders with precision.

Responsibilities

• Supervise and manage the labor and equipment of the Pick/Pack/Ship operation.
• Ensure on-time completion and maintain quality of orders to meet customer requirements.
• Work with control tower on labor management and priority of orders.
• Oversee direct shipping, pick, pack, and traffic.
• Supervise and coordinate activities of employees.
• Manage receiving and transferring of materials.
• Hire and ensure proper training of new employees for the picking, packing, and shipping departments.
• Ensure proper procedures are adhered to and up to date for the control tower for current and new customers.
• Performance management of all employees (KPI’s).
• Document, update, and ensure procedures and quality processes are followed.
• Maintain supplies and equipment levels for the department.
• Monitor and adhere to customer requests and vendor-specific shipping requirements.
• Update and maintain Kronos and Metrics in Excel, as it relates to WMS reporting.
• Monitor picking, packing, and shipping functions on the floor.
• Ensure that shift-end specific procedures with all shipping systems are completed and floor end-of-shift close-outs are followed.

Requirements

• 3 years of Supervisory experience or equivalent work experience.
• Bachelor’s Degree is preferred.
• 3 years in an SAP and/or WMS environment.
• Experience with inventory research.

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.