Floating Store Manager

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.

Responsibilities

• Leadership & Staff Management:
  • Recruit, train, and supervise store staff
  • Manage scheduling and payroll processing
  • Implement company policies and practices in employee relations
• Store Operations:
  • Develop and implement strategies to meet production and sales goals
  • Oversee donation processes, product sorting, pricing, and presentation
  • Manage store maintenance, safety, and appearance
  • Ensure compliance with OSHA and Salvation Army safety policies
• Customer Experience:
  • Create an enjoyable shopping environment
  • Develop customer retention plans
  • Set an example for positive customer interactions
• Financial Management:
  • Oversee cash handling procedures and daily deposits
  • Work within budget parameters
  • Manage inventory tracking for designated product lines
• Communication & Reporting:
  • Maintain open communication with Regional Manager and Department Heads
  • Provide daily reports on store production and sales
  • Address customer complaints and provide education about the program
• Supervisory Responsibility:
  • In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
  • Train and supervise the store staff
  • In collaboration with the Regional Manager, provide direct reports with a personnel review
  • Review and approve time and attendance for store personnel using the current payroll system
  • Check time logs regularly, following all current regulations and trainings

Qualifications

• Experience in retail management
• Strong leadership and supervisory skills
• Ability to manage multiple tasks and priorities
• Excellent communication and interpersonal skills
• Knowledge of financial management principles
• Understanding of workplace safety regulations

Benefits

• Health Insurance
• Basic & Voluntary Life Insurance
• Pension & 403(b)
• 12 Sick Days
• 10 Vacation Days
• 8 Paid Holidays
• Employee Discount

Pay

$21.00 per hour

Schedule

40 hours per week. Monday - Saturday. Days, Nights, Weekends