Floating Property Manager

Avenue5 Residential empowers you to deliver exceptional resident and property experiences while supporting your growth through mentoring, professional development, and robust benefits.

About the role

The Floating Property Manager oversees the overall operations of assigned properties, ensuring efficient day-to-day management, resident satisfaction, lease administration, financial performance, and compliance with company and client standards. This position serves as a liaison between residents, associates, and the corporate office, addressing concerns and maintaining a positive living and working environment.

Responsibilities

• Manage day-to-day property operations, including resident satisfaction, retention, lease administration, rent collection, delinquency management, and property P&L.
• Meet client expectations by delivering excellent customer service.
• Recruit, interview, hire, and provide corrective feedback and development for associates.
• Lead and communicate a shared vision to foster a high-performing team culture.
• Execute the strategic marketing plan to attract and retain residents.
• Understand and adhere to operations guidelines outlined in the property management agreement.
• Respond to resident complaints and serve as a liaison for common area maintenance and enforcement of landlord rules.
• Maintain professional and technical knowledge through workshops, publications, and networking.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage property and associate safety records, loss claims, and risk management initiatives.
• Perform other duties as assigned.

Requirements

• High school diploma required; Bachelor’s degree preferred.
• Two to three years of property management experience required.
• One to two years of direct management experience required.
• Knowledge of resident rental lifecycle activities required.
• Real estate license preferred or may be required in some locations.
• Knowledge of Salesforce.com preferred.
• Prior experience with Yardi Voyager or equivalent property management system preferred.

Skills

• Very strong organizational and time-management skills.
• Strong interpersonal skills for effective communication with all levels of management.
• Intermediate knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Sensitivity to confidential matters.
• Ability to work independently and prioritize in a fast-paced environment with urgency.
• Ability to relay technical concerns with clarity and accuracy.
• Capability to read, write, comprehend, and converse in English.
• Proficiency with general office equipment (telephone, fax, printer, copier, key track system).
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Ability to manage and de-escalate situations involving angry or difficult individuals.
• Valid driver’s license, clean driving record, and current auto insurance required.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and 401(k) matching contributions.
• Generous time-off plan including 10 paid holidays, a community service day, and your birthday.
• Mentoring and professional development opportunities.
• Discounts, tuition reimbursement, and a robust recognition program.

Pay

$55,000 to $65,000 per year.

Schedule

Monday–Friday, 8:00 AM–5:00 PM.