Floating Phlebotomist/Medical Assistant

Responsibilities

• Perform venipuncture and specimen collection accurately and confidently.
• Administer wellness injections and assist with other clinical services.
• Perfom urine, hair, nail and saliva drug tests (DOT and non-DOT).
• Learn our testing services, DNA testing, wellness offerings, and nutritional injection programs.
• Consult with customers regarding available testing options and help them understand services that may support their health goals.
• Deliver a personalized, attentive customer experience that makes every customer feel welcomed and valued.
• Process customer transactions and collect payments.
• Send results and communicate with customers regarding testing procedures.
• Maintain inventory and prepare specimens for shipment.
• Perform daily opening and closing procedures, including balancing cash drawers and completing required documentation.
• Maintain a clean, organized, and professional facility at all times.
• Travel between North Fort Worth, Southlake, Euless, and Cedar Hill locations as business needs require.

Required Qualifications

• Current Certified Phlebotomy Technician (CPT), Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), Registered Medical Assistant (RMA), or equivalent credential.
• Minimum 1–2 years of hands-on phlebotomy experience required.
• Demonstrated proficiency in venipuncture, specimen handling, and patient interaction.
• Desire to continually learn about the tests that we offer.
• Reliable transportation and willingness to travel between North Fort Worth, Southlake, Euless, and Cedar Hill locations.
• Strong communication skills and professional appearance.
• Ability to work independently with minimal supervision.
• Bilingual English/Spanish (preferred).
• Experience delivering personalized customer service in hospitality, luxury retail, concierge services, spa/wellness businesses, or other customer-focused environments.
• Experience in a patient service center, laboratory, blood donation center, hospital, or other high-volume phlebotomy environment.

Benefits

• Competitive compensation.
• Health, dental, and vision insurance options.
• Retail retirement with company match.
• Paid time off and holidays.
• Employee discounts on laboratory testing and wellness services.
• Professional development opportunities.
• Opportunity to be part of a growing company that is changing how consumers access healthcare.