Floating Maintenance Technician

HNN Communities is a privately held and owner-operated professional property management company specializing in multifamily and mixed-use properties throughout Washington State. Our mission is to provide outstanding housing with a focus on common-sense investment property management, balancing short-term return on investment with long-term housing preservation and value. We foster an innovative work environment built on healthy communication, productive teamwork, integrity, and professionalism, with inclusivity as a cornerstone.

About the role

The Floating Maintenance Technician supports multiple communities by addressing maintenance and repair needs. This role ensures the physical aspects of the community meet company standards for appearance, safety, and functionality. Responsibilities include completing work orders, preparing make-ready apartment homes, maintaining common areas, and responding to after-hours emergencies.

Responsibilities

• Assist in maintaining the physical condition and general upkeep of the community following company operating and safety standards.
• Complete work orders within the expected timeframe according to company policy and standards.
• Prepare make-ready apartment homes, including painting, flooring, cleaning, rekeying, and general repairs.
• Adjust heat and secure doors and windows in vacant apartment homes.
• Assist with cleaning and trashing out vacated apartment homes, including physical evictions.
• Properly document abandoned belongings and manage storage/disposal according to company policy.
• Maintain community grounds, pool and spa, common areas, trash compactor, pet stations, controlled access buildings, and amenities to ensure cleanliness, safety, and functionality.
• Perform regular lighting checks and repairs.
• Oversee contractors for professional services and repairs.
• Assist with maintenance administration, including tracking inventory, data entry, and maintaining safety records.
• Ensure timely documentation, including safety data sheets (SDS).
• Test and maintain community systems such as pumps, boilers, fire control systems, backup generators, smoke, and carbon monoxide detectors.
• Conduct regular inspections, including pre-move-out, move-out, and preventative maintenance inspections (PMIs).
• Follow up on unresolved customer service issues to ensure resident satisfaction.
• Respond to after-hours emergency calls as assigned.
• Maintain clean, orderly, and safe workshops and utility rooms.
• Adhere to all company safety and OSHA requirements.
• Perform landscape maintenance, including pressure washing, irrigation repairs, and watering lawns.
• Remove snow and ice during inclement weather.
• Maintain appropriate supply quantities within budget and notify supervisor when supplies are low.
• Secure and maintain company equipment, including golf carts and work vehicles.
• Follow the O & M manual requirements, including lock out/tag out and mold/moisture control procedures.
• Perform maintenance projects with minimal supervision, consistent with company policy.
• Report hazardous situations for residents, team members, and guests, including all injuries/incidents.
• Uphold proper security practices, including key control procedures.
• Participate in resident events, community programming, and local/non-profit programs as assigned.
• Provide excellent customer service to residents, prospects, and guests.
• Complete assigned tasks by deadlines and communicate obstacles to your supervisor.
• Collaborate respectfully with peers, team members, and other departments.
• Attend scheduled training classes.
• Perform additional duties as assigned by the supervisor.

Requirements

• Two years of maintenance-related experience or one year as a Maintenance Technician.
• Relevant professional certifications such as CPO and CAMT preferred.
• High competency in maintenance operations, including electrical, plumbing, pool maintenance, appliance repair, carpentry, and painting.
• Ability to provide exceptional customer service in a professional manner.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and iPads/tablets.
• High school education or equivalent.
• Must be 18 years or older.
• Valid driver’s license required.
• Ability to speak, read, and write English sufficiently to perform duties.
• Successful completion of background check and drug screen.
• Must be legally qualified to work in the U.S. meeting I-9 guidelines.

Skills

• Prioritizes and plans work activities; uses time efficiently; sets goals and objectives.
• Adapts to changes in the work environment; manages competing demands; handles frequent change, delays, or unexpected events.
• Demonstrates accuracy and thoroughness; applies feedback to improve performance.
• Meets productivity standards; completes work in a timely manner; observes safety procedures.
• Treats people with respect; communicates effectively; works with integrity and ethically.
• Follows instructions; responds to management direction; takes responsibility for actions.

Physical Demands

The role requires regular standing, walking, sitting, seeing, talking, hearing, and using hands and fingers. The employee must climb stairs or ladders, balance, stoop, kneel, crouch, or crawl. Must lift and/or move up to 50 pounds independently and occasionally up to 100 pounds with assistance.

Work Environment

• Ability to work and travel between various locations as assigned.
• Reliable transportation, valid driver’s license, and insurance required.
• Must provide own hand tools.
• Ability to work inside and outside in various weather conditions.
• Must wear a company uniform and appropriate safety or personal protective equipment when required.

Pay

$23.00 - $26.00 hourly.

Schedule

Wednesday–Sunday, 8 am–5 pm. Requires on-call status and flexibility to work any hours necessary to complete the job. Work schedules and location assignments are subject to change.

Benefits

• Over 100% company-paid medical benefits for employee coverage.
• 100% company-paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company-paid life insurance, AD&D, and long-term disability benefits for employee coverage.
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a 100% company match on the first 4% contributed by the employee.
• Discretionary bonus programs.
• Eligibility for a 30% housing discount consideration.
• Employee assistance program (EAP) with 24/7 counseling services.
• Company-sponsored industry training and certifications.
• 3 weeks of paid time off each year.
• Up to 12 paid holidays each year.