Floating Leasing Manager

Avenue5 Residential is a people-focused property management company where your development and experience matter. We prioritize your well-being with comprehensive benefits and a supportive work environment.

About the Role

The Leasing Manager oversees apartment rentals, move-ins, move-outs, and lease renewals while ensuring maximum occupancy and resident retention. This role involves direct interaction with prospective and current residents, marketing, and maintaining high levels of client satisfaction.

Responsibilities

• Conduct training, facilitate meetings, and coach leasing consultants to optimize performance.
• Generate and handle traffic, qualify prospective residents, lease apartments, and complete move-in paperwork.
• Review lease applications for accuracy and ensure payment collection before forwarding to the property manager.
• Perform outside marketing, employer outreach, and manage internet/marketing ads.
• Develop and implement marketing plans, including identifying target markets and coordinating advertisements.
• Maintain accurate records of traffic activity in the computer system.
• Translate phone traffic into scheduled property tours and follow up with prospective residents via phone, mail, or email.
• Orient prospective and current residents to the property and process renewal paperwork monthly.
• Create and maintain resident files, including reviewing move-in paperwork with new residents.
• Ensure daily open and close procedures are completed and model apartments are tour-ready.
• Coordinate move-in/out schedules with the maintenance team and inspect apartments before move-ins.
• Assist with processing resident work orders and ensure timely completion.
• Shop competitors and complete weekly market surveys.
• Plan and implement resident activities to increase retention.
• Promote positive resident relationships by responding promptly and accurately to requests.
• Manage resident issues, including neighbor disputes, and inspect buildings/grounds for safety and cleanliness.
• Comply with company policies, safety rules, and local, state, and federal laws.
• Perform other duties as assigned.

Requirements

• High school diploma required.
• Minimum of one year of residential leasing and/or management experience.
• Experience with a revenue management system, Yardi (or equivalent property management system), and customer reputation management tools.

Skills

• Excellent customer service and interpersonal skills with the ability to relate to others.
• Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Strong communication skills to interact effectively with all levels of management.
• Sensitivity to confidential matters.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
• Capability to read, write, and converse in English.
• Proficiency with general office equipment (telephone, fax, printer, copier, key track system).
• Strong organizational and time-management skills.
• Ability to defuse situations involving angry or difficult people.
• Valid driver’s license, clean driving record, and current auto insurance required.
• Must comply with all safety requirements and complete Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay, basic life insurance, and matching 401(k) contributions.
• Mental and emotional wellness: Generous time-off plan, including 10 paid holidays (plus a community service day and your birthday).
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, and a robust recognition program.

Pay

$31.25 per hour.

About Avenue5 Residential

Avenue5 Residential is recognized for its award-winning culture, including:

• Top 15 national finalist on the Best Places to Work Multifamily™.
• Certified as a Great Place to Work® since 2017.
• Listed as one of the Best Workplaces in Real Estate™.
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
• Ranked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List.

Our core beliefs: Put people and partnerships first, empower associates, focus on solutions, champion ideas that accelerate success, and deliver proof over promises.