Floating Counter Sales Representative
About the role
The Floating Counter Sales position sells medical, industrial and specialty gases, welding equipment and hard goods and tools to customers out of multiple locations. This position responds to inquiries or concerns from either walk-in customers or those customers that call in. The Counter Sales associate provides additional warehouse support as needed.
Responsibilities
- Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
- Accurately completes and files all required paperwork on a timely basis.
- Drafts sales & quote data into the computer and researches information for customers using the computer system.
- Enters sales & quote data into the computer and researches information for customers using the computer system.
- Receives payment for merchandise or services sold and enters sale into the computer.
- Responsible for payments received and adhering to all administrative and accounting related procedures.
- Wraps and bags purchase and helps customers load merchandise into their vehicles.
- Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.
- Restocks store merchandise as needed.
- Arranges stock on shelves or racks in sales area and keeps merchandise in order.
- Marks or tickets merchandise.
- Follows all safety procedures.
- Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
- Maintains showroom cleanliness by procedures set forth by management.
- Maintains current price documentation and product literature as it becomes available.
- Keeps product knowledge current.
- Other duties and projects as assigned.
Requirements
- Required Education: HS Diploma or equivalent required. Associate’s or Bachelor’s degree in Business, Welding Technology or Sales preferred.
- Required Length & Type of Experience: Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience).
- Strong background in gas, welding and safety supply industry with retail experience preferred.
- SAP Experience Strongly Preferred.
- Prior welding experience preferred such as knowledge in MIG, TIG, and STICK WELDING preferred.
- Prior Experience Operating a Forklift Preferred.
- Knowledge, Skills & Abilities: Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook). Excellent customer service skills. Ability to work independently and under some pressure to meet deadlines. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. Detail-oriented. Ability to problem-solve. Ability to operate a fork-lift. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Physical Demands: The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Routinely required to transverse through branch office and/or production work environment. Employee will frequently be required to actively listen and exchange information. Employee will be required to observe and assess information received via computer. Requires frequent use of computer and telephone and occasional use of a forklift, pallet jack or other material handling equipment. Employee will frequently be required to position self to stock inventory and handle cylinders. Ability to routinely move up to 60 pounds and move more than 60 pounds with the aid of material handling equipment. Flexible to work overtime as needed.
Qualifications
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Skills
Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook). Excellent customer service skills. Ability to work independently and under some pressure to meet deadlines. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. Detail-oriented. Ability to problem-solve. Ability to operate a fork-lift. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Benefits
Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: We offer a 14-week paid child birth benefit to support growing families. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Your benefits start after just 30 days of employment.
Pay
Monday thru Friday, daytime hours.
Schedule
Monday thru Friday, daytime hours.
Benefits
Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: We offer a 14-week paid child birth benefit to support growing families. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Your benefits start after just 30 days of employment.