Floating Community Manager- Utah

Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our fast‑growing property management team. We operate communities across the United States and believe successful growth is achieved by developing high‑quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• Supervise all community associates.
• Ensure the property follows all tax credit requirements.
• Support and participate in fulfilling customer service and leasing standards.
• Respond promptly and courteously to resident requests, providing solutions to resolve issues.
• Direct all marketing efforts.
• Assist in preparing paperwork for new and renewal lease agreements.
• Determine lease renewal rates and deliver renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager to increase rental activity.
• Review resident files and accounting records to identify unpaid or late fees, communicate with residents about outstanding balances, implement collection procedures, and enforce leases to maximize revenue.
• Prepare weekly and monthly reports, 3‑day demands, delinquency updates, other income and utility tracking spreadsheets, move‑in/move‑out inspections, invoices, final security‑deposit disposition reports, and any other reports requested by the Regional Manager.
• Organize community resident activities, prepare newsletters, and maintain resident loyalty and retention programs.
• Identify areas for improvement and enhance the efficiency, productivity, and profitability of the community.
• Research and shop the competition at least once per quarter to ensure rental rates, concessions, security deposits, etc., align with market conditions.
• Collect, post, and deposit rents, security deposits, and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

• Minimum three (3) years’ experience as an onsite Community Manager or Assistant Community Manager in multi‑family housing, hospitality, or a similar industry.
• High school diploma or equivalent (required).
• College education, CAM or ARM certification (preferred).
• Housing Credit Certified Professional (HCCP) designation (preferred for LIHTC).
• Certified Occupancy Specialist (COS) designation (preferred for Section 8).
• One (1) year of experience in LIHTC communities.
• Valid driver’s license.
• Ability to communicate in English.

Benefits

• 3 weeks of Paid Time Off (PTO).
• 10 paid holidays plus 3 floating holidays.
• Medical, dental, and vision plans.
• 401(k) matching.
• Employee Referral Bonus Program.
• Employee Assistance Program.
• Employee appreciation events.