Floating Community Manager (Active Adult) - Denver, CO

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Greystar" (company description) and "Job Description Summary" then details. We should not repeat job title. Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have content: About Greystar (company overview) - could be "About the role"? Actually "About Greystar" is company description, not role. But we can treat as "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings where appropriate. We have: - Job Description Summary: description of role responsibilities. Could go under Responsibilities. - Travel Requirement Statement: travel requirement. - Detailed responsibilities list: many bullet-like sentences. Could be under Responsibilities. - BASIC KNOWLEDGE & QUALIFICATIONS: education, experience, skills. Could go under Requirements and Qualifications and Skills. - SPECIALIZED SKILLS: licenses, driver's license, proficiency in software, management skills. Could be Skills. - TRAVEL / PHYSICAL DEMANDS: travel and physical demands. Could be Schedule? Actually Schedule section is for work schedule info; we have travel requirement and physical demands. Could put under Schedule? But schedule is about hours/shift; we have "Evening and weekend work may be required." That's schedule. Travel requirement also could be under Schedule or separate? We'll follow instruction: include Schedule only if posting actually states them. It does mention "Evening and weekend work may be required." Also travel requirement. So we can include Schedule section with that info. - Pay: The salary range $95,000 - $100,000, plus car and cell phone allowance, bonus eligibility. So we have Pay section. - Benefits: Robust Benefits Offered* details. So Benefits section. We should not include headings with filler. Ensure we preserve all substantive info. We need to use

• for any list of duties/requirements/benefits. So we need to convert paragraphs that are lists into
  • . Many sentences are separated by periods; we can treat each duty as a list item. We need to avoid repeating job title. No Job ID. We must remove boilerplate: EEO, legal, etc. At end there is EEO statement; we should drop. We also need to drop navigation/cookie etc. Not present. We need to preserve all substantive info: company overview, role summary, responsibilities, travel requirement, qualifications, specialized skills, travel/physical demands, pay, benefits, schedule (evening/weekend work). Also note "For California Only:" specifics; we should keep that as part of responsibilities maybe. We need to format as HTML fragment only. Let's craft sections:

    About the role

    maybe include company overview? Actually About the role could be job description summary. But we have "About Greystar" separate. Could treat as "About the role" includes job summary. But we also have "About Greystar" which is company info; maybe we can put under "About the role" as a brief description of the company? The instruction says use those headings as examples; we can choose which to include. I'd include: - About the role: job description summary (the paragraph starting "The Floating Community Manager provides leadership..."). - Responsibilities: detailed list of duties. - Requirements: basic knowledge & qualifications (education, experience, skills). - Skills: specialized skills (licenses, driver's license, software proficiency, management skills). - Benefits: robust benefits offered. - Pay: salary range, allowances, bonus eligibility. - Schedule: evening/weekend work may be required, travel requirement (regular travel, overnight stays). Also physical demands? Could be under Schedule or maybe we add a separate section? Not in list; but we could include physical demands under Schedule or maybe under Responsibilities? Better to include under Schedule as it's about work demands. We'll include travel requirement and physical demands. We must not create sections with filler. All have content. Now convert lists to
    • . For responsibilities, we have many sentences; we can split each sentence into a list item. Ensure we keep all info. Let's extract responsibilities from the text after "Job Description" heading until before "BASIC KNOWLEDGE & QUALIFICATIONS". Actually there is a "Job Description" heading then a list of duties. We'll capture those. Responsibilities sentences: - Responds promptly to resident concerns, complaints, questions, and requests, and takes appropriate action to resolve and address issues. - Handles escalated resident disputes with empathy and problem-solving. - Completes various required accounting, financial, administrative, operational, and other reports, and performs other duties as assigned or as necessary, ensuring accuracy and timeliness. - Serves as the liaison with ownership, investors, and regional/asset management teams. - Leads ownership/partner site visits, providing performance updates, market insights, and suggestions to improve overall performance and financial success of the property. - Provides recommendations for long-term asset preservation, revenue growth, and expense control strategies. - Oversees hiring, onboarding, and training, and manages performance and professional development of team members in accordance with Company policies, values, and business practices. - Ensures team members are current on all required trainings and certifications, and any/all performance issues are appropriately and promptly addressed. - Oversees the lease enforcement process by making periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease. - Enforces community rules and lease policies to maintain a safe and orderly environment. - Coordinates with legal counsel for evictions, lease disputes, and compliance matters. - Conducts interactive Daily Huddles, regular one-on-one coaching/check-ins, and annual reviews. - Meets regularly with team members to understand and assist in completion of their required responsibilities and annual goal setting. - Keeps them informed of resident situations as necessary. - Shares team and community goals and engages them to understand their role in helping the team in accomplishing them. - Supervises sales activities to achieve the community’s revenue and occupancy goals. - Monitors leasing team performance and metrics (closing ratios, lead conversion, traffic sources, and lead management). - Conduct community tours as needed and ensure model and vacant units are in good standing and tour ready. - Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. - Oversees accounts payable/receivable, invoice approvals, and vendor billing accuracy. - Develops and executes strategies to drive NOI (net operating income) through rent growth, ancillary income opportunities, and expense control. - Conducts regular community inspections and takes appropriate actions to maintain safety, cleanliness, curb appeal, ensure preventative maintenance schedules are executed and that amenities are fully operational. - Promotes resident satisfaction and retention by building a strong community culture while monitoring and responding to resident satisfaction surveys and online reviews in order to maintain strong reputation management. - Oversees budget creation, forecasting, and monthly variance reporting. - Prepares and presents financial performance updates to ownership/asset managers. - Maintains confidentiality of pertinent personal information concerning residents and staff. - Analyzes, and interprets local market and economic trends that may impact the community, understands the competitive market set and implements short- and long-range marketing and leasing strategies to achieve the community’s occupancy and revenue goals, and adjust pricing and marketing strategies. - Directs and supports maintenance/service operations, ensuring timely work order completion and preventive maintenance programs. - Manages vendor contracts, insurance compliance, and risk management initiatives, including incident reporting, insurance claims and conducting team safety and OSHA trainings. - Maintains and stays current on all applicable/required community licenses, inspections, certifications, permits, etc. - Forecasts and tracks capital expenditures in alignment with ownership objectives. - Manages vendor contracts, procurement, and ensures timely completion of capital projects. - Oversees capital projects and unit upgrades/renovations. - Represents the community and the company in the greater community including attendance at inside and outside events and activities and participates in outreach marketing efforts. - Evening and weekend work may be required. - Performs other duties as assigned which relate to the success of the community and the brand. - For California Only: Community Managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized. We also have Travel Requirement Statement earlier: "This position requires regular travel and the ability to work at various assigned communities within the designated portfolio based on business needs. Travel frequency may vary and could include overnight stays." We'll put travel requirement under Schedule maybe. Now Basic Knowledge & Qualifications: - Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, or related field. - 4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team - Ability to manage multiple priorities in a fast-paced environment. - Excellent communication, conflict resolution, and customer service skills. - Detail-oriented and self-motivated with the ability to work independently, as a leader, and as a collaborative member of a team. We could split into Requirements (education/experience) and Skills (soft skills). But we have separate Skills section for specialized skills. We'll put basic knowledge & qualifications under Requirements (maybe also include some skills). We'll keep as list. Specialized Skills: - Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. - Incumbents must have valid driver’s license to drive a golf cart on property and must ensure all other on-site staff that has access to drive the golf cart also has a valid driver’s license. - Proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents. - Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite). - Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists. Travel / Physical Demands: - Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. - Incumbents must be able to physically access all exterior and interior parts of the property and amenities. - Incumbents must be able to physically access all exterior and interior parts of the community and amenities. - Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. - Routine, local travel may be required to make bank deposits, attend training classes and outreach events, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. We'll incorporate travel requirement and physical demands under Schedule (or maybe a separate section but we only have allowed headings; we can put under Schedule). Pay: - The salary range for this position is $95,000 - $100,000. - A car and cell phone allowance will also be offered. - Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. - Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. - Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Benefits: - Robust Benefits Offered*: Competitive Medical, Dental