Floating Banker (Hastings Branch)

About the role

Join a team where you'll be the welcoming face of the bank and make a meaningful impact on clients every day. As a Floating Banker providing back-up teller and banker support across multiple branches, you'll help clients reach their financial goals while ensuring smooth, accurate, and friendly service. If you enjoy variety, connection, and being part of a supportive team, this role is a great fit.

In this role you'll

• Process client transactions accurately, efficiently, and in alignment with established policies and procedures.
• Deliver an exceptional client experience and represent the Bank with professionalism and care.
• Support clients in achieving financial goals by referring Bank products and services, and connecting them with specialists when needed.
• Perform high-quality work within expected deadlines, with or without direct supervision.
• Contribute positively as a collaborative team member across all assignments.
• Maintain strong personal reliability and punctuality.
• Sell Bank products and services through in-person and phone conversations, meeting minimum referral expectations.
• Open new accounts using the Banner Way sales process.
• Provide back-up teller or personal banker coverage at any retail branch in your assigned geographic region, with daily travel to various locations.
• Follow all policies, procedures, security protocols, and regulatory requirements.

What we're looking for

• High School Diploma or GED (Required).
• 2 or more years of teller experience, including sales experience with established goals (Required).
• An equivalent combination of education and experience can be considered in lieu of a degree.

What helps you shine

• Strong organizational skills and close attention to detail.
• Comfortable using Windows-based PC applications and a calculator.
• Solid math, problem-solving, and basic negotiation skills.
• Clear and professional communication in person, over the phone, and in writing.
• Ability to build positive relationships easily and deliver excellent customer service.
• Reliable, flexible, and able to work branch hours as needed.
• Comfortable lifting and moving items up to 25 pounds.

Travel

Up to 50% daily travel between branches within a defined geographic region.

Our company values

• Do the right thing
• Mutual respect
• Teamwork
• Accountability

Compensation & benefits

• Targeted starting salary range (based on experience): $19.00/hr plus $1.50 premium on top of base pay
• Annual incentive potential
• Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
• Paid vacation time, sick time and 11 company paid holidays
• 401k (with up to 4% match)
• Tuition reimbursement