Floating Banker

About the role

As a Floating Banker providing back‑up teller and banker support across multiple branches, you'll help clients reach their financial goals while ensuring smooth, accurate, and friendly service. If you enjoy variety, connection, and being part of a supportive team, this role is a great fit.

Responsibilities

• Process client transactions accurately, efficiently, and in alignment with established policies and procedures.
• Deliver an exceptional client experience and represent the Bank with professionalism and care.
• Support clients in achieving financial goals by referring Bank products and services, and connecting them with specialists when needed.
• Perform high‑quality work within expected deadlines, with or without direct supervision.
• Contribute positively as a collaborative team member across all assignments.
• Maintain strong personal reliability and punctuality.
• Sell Bank products and services through in‑person and phone conversations, meeting minimum referral expectations.
• Open new accounts using the Banner Way sales process as needed.
• Provide back‑up teller or personal banker coverage at any retail branch in your assigned geographic region, with daily travel to various locations.
• Follow all policies, procedures, security protocols, and regulatory requirements.

Qualifications

• High School Diploma or GED (Required).
• 2 or more years of teller experience, including sales experience with established goals (Required).
• An equivalent combination of education and experience can be considered in lieu of a degree.

Skills

• Strong organizational skills and close attention to detail.
• Comfortable using Windows‑based PC applications and a calculator.
• Solid math, problem‑solving, and basic negotiation skills.
• Clear and professional communication in person, over the phone, and in writing.
• Ability to build positive relationships easily and deliver excellent customer service.
• Reliable, flexible, and able to work branch hours as needed.
• Comfortable lifting and moving items up to 25 pounds.

Travel

Up to 50% daily travel between branches within a defined geographic region.

Compensation & Benefits

• Targeted starting salary range (based on experience): $19.00/hr plus $1.50 premium on top of base pay.
• Annual incentive potential.
• Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life.
• Paid vacation time, sick time and 11 company paid holidays.
• 401k (with up to 4% match).
• Tuition reimbursement.