Floater Branch Manager - Salt Lake Market

About the role

The Floater Branch Manager will be responsible to the Market Director for maximizing the sales function and goal achievement, and the day-to-day operations for assigned retail office location. Actively seeks out members of SEGs and community groups to generate loans and deposits.

Responsibilities

• Responsible for researching member inquiries to ensure increased sales, proper follow-up and continued member satisfaction
• Identify and maximize the use of credit union services by each member
• Ensures facilities are well kept and maintained
• Travels as needed to promote Credit Union membership
• Comply with all policies and procedures of the credit union relative to branch operations and member transactions

Qualifications

• Knowledge of credit union operations and retail delivery services and systems
• Ability to successfully lead and motivate assigned sales team in achieving organizational goals
• Ability to coach, mentor and provide timely performance feedback for assigned employees
• Ability to successfully manage sales of complex financial services across multiple locations
• Proficient in utilizing ongoing technologies to successfully support sales and the sales management environment
• Willing to travel as needed
• Ability to manage location(s) to include all facets of teller operations, cash management, teller staffing and member service
• Knowledge of the retail office operations technology and procedures and the ability to train others with this expertise
• Ability to troubleshoot problems with members with regards to service, policies and procedures of the Credit Union
• Experience in managing in-house and outsource operations
• Bilingual in Spanish is preferred but not required

Education and experience

• Education: Bachelor's degree or equivalent experience
• Experience: Approximately three to five years of demonstrated progression in job related experience

Pay

$65,000 - $78,000 annually ($2,500 - $3,000 bi-weekly salary). Higher compensation may be considered based on experience, qualifications, and internal equity.