Float Secretary / Tech - Bluffton ER

Duty 1

Demonstrate knowledge and skill necessary to provide care appropriate to the age of the patient served to facilitate the identification and reporting of changes in patient condition or behavior.

Duty 2

Assist with patient care and room preparation as directed by nursing staff or designee to address patient needs and safety.

Duty 3

Displays Service Excellence as evidenced by practicing the mission, vision, and values of the organization to promote patient satisfaction.

Duty 4

• Order and restock patient care supplies as needed to provide adequate stock to meet daily patient care needs.
• Keeps nurses station supplied and organized.
• Makes up charts and maintains office supplies.
• Orders and keeps blank forms stocked

Duty 5

Complies with organizational policies, procedures, and practices to ensure quality job performance and hospital compliance.

Duty 6

Answers the telephone, transfers calls to appropriate departments, takes messages and communicates messages to the appropriate person using telephone etiquette.

Duty 7

Assists with arranging transport for patients if needed.

Required Qualifications

• High school graduate or GED equivalent
• Current BLS CPR certification or willingness to obtain upon hire
• Experience in a healthcare, patient care setting, or certified STNA, or current student enrolled in a healthcare major
• Positive service oriented communication skills
• Strong collaboration and organizational skills
• Expert using technology, strong typing, and computer skills
• Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department
• The individual must demonstrate knowledge of the principles of growth and development over the lifespan
• Possess the ability to assess data reflective of the patient status and interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures

Preferred Qualifications

• Medical terminology/medical training experience
• Secretary, receptionist, registration and/or customer service experience

PHYSICAL DEMANDS

• This position requires a full range of body motion with intermittent activities in walking, sitting, lifting, bending, squatting, climbing, kneeling, twisting and standing.
• The associate will be required to lift 50 pounds or more.
• This position requires individuals to lift work above the shoulder.
• The associate must have corrected vision and hearing in the normal range.
• Individual must have excellent verbal communication skills to perform daily tasks.
• This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc).
• This position operates in a fast-paced environment and is classified as "high risk" where exposure to unpredictable, volatile situations and patient aggression may occur.