Float Personal Banker Associate I - North Cincinnati Region
Fifth Third Bank · West Chester, OH · 1 mo ago
FinanceFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." This is marketing fluff; maybe we can include as part of About the role? Might be considered boilerplate? It's not navigation/legal but it's generic. Probably we can include as part of About the role.
- "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description of role; could be About the role.
- "Essential Duties And Responsibilities" list: bullet points (each line starts with a verb). We need to put them in
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." This is marketing fluff; maybe we can include as part of About the role? Might be considered boilerplate? It's not navigation/legal but it's generic. Probably we can include as part of About the role.
- "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description of role; could be About the role.
- "Essential Duties And Responsibilities" list: bullet points (each line starts with a verb). We need to put them in - .
List items:
1. Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
2. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
3. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
4. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
5. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
6. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
7. Provide guidance to CSRs with respect to the sales and referral process.
8. Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
9. Act with confidence by answering customer questions and owning customer issues.
10. Maintain a position of trust and responsibility by keeping all business confidential.
11. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
12. Adhere to established policies and procedures while opening/servicing the full range of Retail products.
13. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
14. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
15. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
- "Supervisory Responsibilities None." Could be omitted or maybe part of Requirements? It's not substantive; we can drop.
- "Minimum Knowledge, Skills And Abilities Required" list: bullet points.
List items:
1. College degree or work experience providing transferrable skills, or, combination of education and experience.
2. Experience in the financial industry preferred.
3. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
4. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
5. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
6. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
7. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
- "Working Conditions" paragraph: "Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions."
- Then there is a separate job title line: "Float Personal Banker Associate I - North Cincinnati Region". That's maybe a specific posting? Actually the posting seems to have two parts: generic description and then a specific job title line. We need to treat that as maybe the job title? The instruction says do NOT repeat the job title as a heading (the page already shows it). So we should not output a heading for the job title. But we can include the location and maybe other details as part of a section? The location: "LOCATION -- West Chester, Ohio 45069". That's location info; we could include in a short paragraph maybe under About the role or as a separate section? There's no specific heading for Location in allowed headings; we could put it in a
under About the role or maybe a separate section like "Details". But we only have allowed headings list; we could still use
for any section heading we want, but they said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but they gave examples. Probably we should stick to those headings. Location could be included in About the role paragraph.
- Then there is a block about Total Rewards, benefits, compensation: "At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
This contains benefits and pay info (though not specific numbers). According to rules: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does mention benefits and base salary range, but not specific numbers. It says base salary reflective of range, varies based on factors. That is somewhat vague but still states that there is a base salary range and benefits. Should we include Benefits and Pay sections? The instruction: "Prefer a few substantive sections over many thin ones." Also "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The posting says base salary reflective of the range ... Individual salaries within this range will vary based on factors ... That's somewhat vague but still indicates there is a range. It's not a specific number, but it's not "varies" as placeholder? It says varies based on factors. That is somewhat generic but still conveys that salary is not fixed. Might be considered filler? The instruction says never emit a heading followed by filler/placeholder text like "varies". So we should not create a Pay section if the content is just "varies". Similarly benefits: they mention comprehensive benefits and link to page; that's somewhat specific (they provide a URL). That could be considered substantive. However they say "You can learn more about those programs on our 53.com Careers page at: ..." That's a referral; not detailing benefits. Might be considered not specific enough. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". Benefits section would have content like "Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html". That's somewhat generic but still mentions categories. Might be acceptable. However they also said "Prefer a few substantive sections over many thin ones." So maybe we can combine Benefits and Pay into a single "Benefits and Compensation" section? But headings list only Benefits, Pay, Schedule. We could create Benefits section with that content, and maybe omit Pay because it's vague. Or we could include Pay with the statement about base salary range varying; but that is vague. Safer to omit Pay.
Schedule: there is no mention of schedule (hours, shift). So omit Schedule.
Thus sections: About the role (intro + general function), Responsibilities (essential duties), Requirements (minimum knowledge, skills, abilities), Qualifications? Could combine Requirements and Qualifications; but we have both headings. The posting has "Minimum Knowledge, Skills And Abilities Required". That's like Requirements. There's also maybe "Qualifications" not separate. We could put that under Requirements. Could also have a Skills section separate? The posting includes skills within the Minimum Knowledge, Skills And Abilities. Could split into Skills and Requirements but we risk thin sections. Better to have one Requirements section covering those.
We also have Working Conditions; could be part of About the role or a separate section? Not in list; we could incorporate into About the role.
Thus final HTML:
About the role
... (intro + general function + working conditions + location)
Responsibilities
...
Requirements
...
Benefits
... (benefits description)
We must not include any boilerplate like EEO, agency disclaimer, etc. Also remove the "Attention search firms..." etc.
Also remove the "Float Personal Banker Associate I - North Cincinnati Region" line? That's a job title variation; we might keep it as part of About the role? It's a specific title; but we are not to repeat job title as heading. Could include it in the About the role paragraph as part of description: "This posting is for a Float Personal Banker Associate I - North Cincinnati Region." Might be okay.
Let's craft About the role paragraph:
"Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Selected candidates are intended to become a Retail Personal Banker I after completing a
under About the role or maybe a separate section like "Details". But we only have allowed headings list; we could still use
for any section heading we want, but they said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but they gave examples. Probably we should stick to those headings. Location could be included in About the role paragraph.
- Then there is a block about Total Rewards, benefits, compensation: "At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
This contains benefits and pay info (though not specific numbers). According to rules: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does mention benefits and base salary range, but not specific numbers. It says base salary reflective of range, varies based on factors. That is somewhat vague but still states that there is a base salary range and benefits. Should we include Benefits and Pay sections? The instruction: "Prefer a few substantive sections over many thin ones." Also "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The posting says base salary reflective of the range ... Individual salaries within this range will vary based on factors ... That's somewhat vague but still indicates there is a range. It's not a specific number, but it's not "varies" as placeholder? It says varies based on factors. That is somewhat generic but still conveys that salary is not fixed. Might be considered filler? The instruction says never emit a heading followed by filler/placeholder text like "varies". So we should not create a Pay section if the content is just "varies". Similarly benefits: they mention comprehensive benefits and link to page; that's somewhat specific (they provide a URL). That could be considered substantive. However they say "You can learn more about those programs on our 53.com Careers page at: ..." That's a referral; not detailing benefits. Might be considered not specific enough. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". Benefits section would have content like "Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html". That's somewhat generic but still mentions categories. Might be acceptable. However they also said "Prefer a few substantive sections over many thin ones." So maybe we can combine Benefits and Pay into a single "Benefits and Compensation" section? But headings list only Benefits, Pay, Schedule. We could create Benefits section with that content, and maybe omit Pay because it's vague. Or we could include Pay with the statement about base salary range varying; but that is vague. Safer to omit Pay.
Schedule: there is no mention of schedule (hours, shift). So omit Schedule.
Thus sections: About the role (intro + general function), Responsibilities (essential duties), Requirements (minimum knowledge, skills, abilities), Qualifications? Could combine Requirements and Qualifications; but we have both headings. The posting has "Minimum Knowledge, Skills And Abilities Required". That's like Requirements. There's also maybe "Qualifications" not separate. We could put that under Requirements. Could also have a Skills section separate? The posting includes skills within the Minimum Knowledge, Skills And Abilities. Could split into Skills and Requirements but we risk thin sections. Better to have one Requirements section covering those.
We also have Working Conditions; could be part of About the role or a separate section? Not in list; we could incorporate into About the role.
Thus final HTML:
About the role
About the role
... (intro + general function + working conditions + location)
Responsibilities
- ...
Requirements
- ...
Benefits
... (benefits description)
We must not include any boilerplate like EEO, agency disclaimer, etc. Also remove the "Attention search firms..." etc. Also remove the "Float Personal Banker Associate I - North Cincinnati Region" line? That's a job title variation; we might keep it as part of About the role? It's a specific title; but we are not to repeat job title as heading. Could include it in the About the role paragraph as part of description: "This posting is for a Float Personal Banker Associate I - North Cincinnati Region." Might be okay. Let's craft About the role paragraph: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Selected candidates are intended to become a Retail Personal Banker I after completing a