Float Medical Assistant, Rheumatology - Twin Cities Orthopedics

About the role

The Clinical Care Coordinator/Float Medical Assistant supports patients and providers by performing various patient care and administrative tasks. Experience with Electromyography (EMG) procedures or certification in EMG is highly desirable. This is a full-time position working Monday - Friday 7:30 AM - 5:00 PM in Woodbury, Eagan, Hudson, and Stillwater.

Responsibilities

• Prepare, stock, and clean exam rooms.
• Prepare for clinic and surgeries, ensuring pertinent information is available in the chart for the physician.
• Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient's chart.
• Room patients, verify patient information by interviewing, recording medical history, confirming purpose of visit, and updating chart history.
• Maintain an efficient, organized clinical flow, gather and verify pertinent patient information, compile patient medical data, assist with documentation of patient data into electronic health records system, ensure all related reports, labs, and information are filed and available in patients' medical records prior to their appointment.
• Perform lab draws, prepare and label labs, perform venipunctures, provide direct assistance to physician with medical procedures such as ultrasounds, injections, and other procedures as necessary, administer biologic and other medications, submit medication refill requests, help with prior authorizations and appeals.
• Triage phone calls, review results management, enter and create patient lab orders, process specimens, and prepare for shipment daily.
• Avoid coding requirements are followed during entry of patient information.
• Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider.
• Manage the clinic schedules and communicate any scheduling issues with Lead or Supervisor in a timely manner.
• Provide efficient, effective liaison between the physician and patients, hospitals, therapists, QRCs, attorneys, insurance companies, employers, and other staff members.
• Contact insurance companies and provide accurate information to the prior authorization team.
• Triage phone calls from emergency/urgent patients, relay, screen, and appropriately reply to all patient calls. Document all phone messages in the patient’s electronic chart.
• Cookbook supplies and/or equipment for clinics.
• Able to support multiple specialties.
• Any and all other duties as assigned.

Requirements

• High School Diploma/GED is required.
• Certified Medical Assistant (CMA) certification, Licensed Practical Nurse (LPN), Athletic Trainer (ATC) or equivalent.
• Medical Assistant Certification from an accredited school preferred.
• 1-3 years’ experience in a medical clinic setting or equivalent.
• Phlebotomy experience preferred or willingness to become proficient.
• Demonstrated ability or experience in patient flow management, medical assisting, and confidential management of patient health information.
• Ability to multi-task to provide services to patients in a warm, professional manner.

Education and Experience

High School Diploma/GED is required. Certified Medical Assistant (CMA) certification, Licensed Practical Nurse (LPN), Athletic Trainer (ATC) or equivalent. Medical Assistant Certification from an accredited school preferred. 1-3 years’ experience in a medical clinic setting or equivalent. Phlebotomy experience preferred or willingness to become proficient. Demonstrated ability or experience in patient flow management, medical assisting, and confidential management of patient health information. Ability to multi-task to provide services to patients in a warm, professional manner.

Benefits & Compensation

Actual starting pay will vary based on education, skills, and experience. We offer a comprehensive benefits package including Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement. Employees working 30+ hours per week (60 hours per pay period) are eligible for these benefits. All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more. We also participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities. #INDTCO