Care Coordinator-Float - Twin Cities Orthopedics
About the role
The Care Coordinator supports the clinic and physician care team by providing administrative and patient care services. This is a full-time position working Monday-Friday 8:00am-4:30pm out of our Plymouth location.
Responsibilities
- Provide communication and liaison between providers and patients
- Build Physician schedule and maintain scheduling template
- Schedule patient appointments, surgeries, and diagnostic tests
- Obtain referral and/or authorization requirements per insurance guidelines
- Provide follow up to patient inquiries, contacting provider as necessary
- Process mail and correspondence
- Cookordinate the transmission and acquisition of patient records
- Maintain Physician schedule, communicating changes appropriately
- Additional functions may include: Transcription or medical scribing, Assist in clinic with rooming, etc., Assist physician with legal practice, etc.
Requirements
- High school diploma/GED or equivalent
- Administrative or medical office experience preferred
- Medical terminology knowledge strongly preferred
- Transcription experience, where applicable
- Customer service experience
Qualifications
- Education: High school diploma/GED or equivalent
- Experience: Administrative or medical office experience preferred
- Skills: Medical terminology knowledge, Transcription experience, Customer service experience
Skills
- Communication
- Liaison
- Scheduling
- Authorization
- Follow-up
- Processing
- Coordination
- Transcription
- Rooming
- Legal practice
Benefits & Compensation
Actual starting pay will vary based on education, skills, and experience. A $1,500 sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus. We offer a comprehensive benefits package - to learn more click here. Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement. All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.