Float Medical Assistant / LPN

Patient Care

• Answers routine questions and resolves minor difficulties for patients.
• Documents all patient communication in patient charts, including Provider directed instructions.
• Supports patients with education and information on community resources.
• Provides education and support to patients and families as directed by the Provider.
• Aids patients in setting basic self-management goals.
• Makes appointments as needed and directed by the Provider.

Clinical

• Assists with routine office examinations and procedures as directed by the Provider.
• Documents all procedures in the patient’s chart.
• Documents all patient interactions, tracks and attaches laboratory and diagnostic test results to patient charts; communicates results and orders to patients as directed by the Provider.
• Serves as a liaison to pharmacies regarding new and refill prescriptions and follows up with patients as needed.
• Participates in patient and practice level meetings.
• Assists with patient/population communications such as calls or letters to remind of needed preventive or chronic care steps.

Operations

• Prepares, cleans, and sterilizes equipment and exam rooms according to standard safety and clinical protocols.
• Handles the proper disposal of infectious/hazardous waste according to OSHA guidelines.
• Inventories and requests supplies.
• Participates in quality improvement activities such as meetings, PDSA, pilots, data collection, evaluation of practice or location performance metrics, etc.
• Facilitates coordination of care following hospital, ER utilization or follow up from specialty providers.

Supervisory Responsibilities

No direct reports.

Qualifications

• High School diploma or equivalent and graduation from an accredited program for Medical Assistants.
• MA Registration or Certification required.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• Gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

Certificates, Licenses, Registrations

• CPR certification required.
• Certified or Registered Medical Assistant required.

Other Skills, Knowledge and Abilities

• Ability to speak Spanish desirable.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.
• Skills in taking vital signs.
• Skills in maintaining records and recording test results.
• Skills with geriatric patients and patients in lower socio-economic sectors of the community.

Physical Demands

• Frequent standing, walking, using hands to finger, handle, or feel, reaching with hands and arms, talking or hearing.
• Occasional sitting, stooping, kneeling, crouching, or crawling.
• Regular lifting and moving up to 25 pounds.
• Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Occasional exposure to fumes or airborne particles, toxic or caustic chemicals, and risk of radiation.
• Noisy environment with moderate noise levels.