Float Medical Assistant

Advanced ENT & Allergy, an affiliate of SENTA Partners, is a long-standing member of the Louisville and Southern Indiana healthcare community, providing highly coordinated and comprehensive head and neck care. SENTA Partners is a leading Management Services Organization (MSO) specializing in support for ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better.

About the role

As a Float Medical Assistant, you will perform administrative and clinical duties under the direction of a physician, supporting multiple office locations to ensure continuity of patient care and daily operations. This position requires flexibility, adaptability to different providers and clinic workflows, and the ability to thrive in a fast-paced environment.

Responsibilities

• Interact professionally with patients.
• Accompany and settle patients in the exam room in advance of the physician’s visit.
• Take vitals such as blood pressure, pulse, temperature, weight, and height and enter them into the EMR.
• Obtain current medication lists from new and returning patients and verify allergies during every request for medication and office visit. Perform medication reconciliation.
• Acquire patient history and chief complaint, documenting in complete sentences with proper grammar.
• Perform necessary office tests, such as rapid strep tests and smell tests, as requested by the physician and document results in the patient’s record.
• Update patient’s surgical history in the EMR, including surgeries performed by our physicians and others during return visits.
• Draw blood specimens, prepare and label them for the laboratory, ensuring the appropriate lab is used based on the patient’s insurance plan.
• Obtain patient-signed informed consent, administer intramuscular injections (e.g., steroids, vitamin B12), and document completion in the EHR.
• Update the provider on which patient should be seen next to minimize wait time, considering patient timeliness and appointment schedules.
• Clean and prepare exam rooms in a timely manner for the next patient.
• Retrieve, direct, and respond to messages from the nursing line.
• Call in prescriptions as directed by physicians.
• Ensure compliance with applicable government laws, rules, regulations, AAOA, and company policies and procedures.
• Maintain a safe environment for patients, co-workers, and self, per policies and procedures.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent.
• Medical Assistant Certification preferred.
• CPR Certification preferred.

Benefits

• Comprehensive Health Benefits (Medical, Dental, and Vision).
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Short & Long Term Disability.
• Paid Holidays & Paid Time Off (PTO).
• Employee Assistance Program (EAP).
• Retirement Contribution Program - 401(K) Match.

Pay

Certain US jurisdictions require SENTA Partners to provide a reasonable estimate of the salary for this role. The posted salary range reflects our best estimate at the time of posting, though actual salaries may vary based on office location, experience, skills, and current organizational needs.