Float Certified Medical Assistant Urgent Care

About the Role

Drives customer service initiatives by creating and owning the patient experience. Performs and documents all procedures and assessments legibly and in accordance with department policy.

Responsibilities

• Assesses patients during clinical check-in, documents pertinent medical information and vital signs, and evaluates for signs of abuse or neglect using age-specific guidelines.
• Administers treatments, medications, and follow-up assessments as ordered by the provider, verifying as needed, and responds appropriately in clinical emergencies and triage situations.
• Conducts diagnostic and occupational medicine testing, including EKG, spirometry, audiometry, titmus, and pulse oximetry, and completes forensic testing collections per DOT and state guidelines.
• Completes check-out duties and relays instructions and care information to patients or their families.
• Performs required Quality Control checklist to ensure patient safety.
• Follows CDC guidelines, infection prevention practices, uses PPE appropriately, performs hand washing according to policy, and adheres to safety regulations.
• Participates in departmental performance improvement initiatives.
• Trains newly hired clinical staff as needed.
• Provides excellent customer service to patients and visitors.
• Other duties as assigned.

Qualifications

• High School Grad or Equiv [Required]
• 1+ related work experience or graduate of an accredited medical assistant program with completion of externship [Required]
• 6 months relevant experience within an AdventHealth facility [Preferred]
• Previous MA experience [Preferred]
• Previous urgent care / ED experience [Preferred]

Skills

• Comprehensive knowledge of general medical assistant practices [Required]
• Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements [Required]
• Ability to operate a computer, copier, fax and scanner [Required]
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds [Required]
• Ability to multi-task efficiently in a fast pace, high patient volume environment [Required]
• Strong critical thinking skills [Preferred]

Licenses and Certifications

• Basic Life Support – CPR Cert (BLS) [Required]
• American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required] OR Licensed Paramedic (PARA) [Required]

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits
• For eligible applicants, up to $2000 Sign-on Bonus

Pay

$17.11 - $27.38

Schedule

Full Time. Requires full availability weekdays 7:30am-8pm & weekends 7:30am-5pm. Will provide support to clinics between Sanford, Lake Mary, Longwood, Altamonte, Apopka, Oviedo, & surrounding areas. Mileage support is provided.