Flights Solutions Consultant, Delta, Google

About the role

As a Flights Solution Consultant, you will be responsible for the end-to-end technical relationship between our Travel Flights products and our partners. You will act as the critical connective tissue between partners, Flights Enterprise Engineering, and Google Cloud teams. In this role, you will drive a "Flywheel" effect where enterprise growth and consumer search data quality are mutually reinforcing: high-quality airline data gathered via enterprise partnerships ensures Google Flights remains the best search experience, which in turn establishes the travel industry "beachhead" that drives further Cloud consumption and business.

Responsibilities

• Learn more about benefits at Google.
• Work with Google Cloud customers and Google Flights Solutions Engineers to define project deliverables and develop detailed project plans for our airline partners.
• Track progress against the project plans, identify dependencies and potential roadblocks, and mitigate risk to ensure successful deliveries.
• Drive the gathering and documentation of customer requirements, along with the authoring and obtaining agreement on these documents.
• Manage troubleshooting and resolution of integration-related issues, work closely with technical teams to resolve issues, and provide high touch support for our airline partners.
• Cook up feedback to Product, Sales, and related teams on opportunities to improve product design.
• Optimize airline partners’ relationship with Google to aid in onboarding, new feature notification, and work to drive increase in adoption rates and partner quality.

Requirements

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• Experience in solution engineering and stakeholder management, professional services, or technical consulting.
• Experience in system architecture and reading code (e.g., Python).

Qualifications

• Experience managing relationships with (or directly working with) external partners/clients.
• Experience with technical support and troubleshooting.
• Experience partnering with executive cross-functional stakeholders and influence successfully across organizational boundaries.
• Strong project/program management experience working across cross-functional teams and ability to communicate with technical and business stakeholders.
• Background in technology, data-analysis, or project management.

Skills

• Technical expertise in system architecture and coding (e.g., Python).
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Strong problem-solving and analytical skills.

Benefits

Google offers a comprehensive benefits package including individual pay determined by factors including job-related skills, experience, and relevant education or training. US: $102000 - $145000 (USD) + 15% bonus target + equity + benefits.

Pay

US: $102000 - $145000 (USD) + 15% bonus target + equity + benefits

Schedule

N/A