Flight Simulator Technician 1

About the role

The Flight Simulator Technician performs complex maintenance, repair, testing, calibration, and modification of Cirrus Aircraft's Flight Simulation Training Devices (FSTD), including Full Flight Simulators (FFS), Fixed Training Devices (FTD), and Advanced Aviation Training Devices (AATD). This role ensures continued operation with minimum downtime while maintaining qualifications under 14 CFR Part 60 and CS-FSTD(A) regulations, as well as operational and maintenance goals. Additional projects may include design or experimental modifications. The technician adheres to Cirrus Aircraft Simulator Quality Management System (SQMS) and Compliance Monitoring System (CMS) Policies.

Responsibilities

• Performs preventive maintenance following manufacturer schedule and procedures.
• Performs corrective maintenance using basic troubleshooting skills and guidance from senior technicians.
• Performs power-up and power-down procedures as required.
• Provides technical support during simulator training events.
• Follows company procedures to maintain maintenance records and documentation.
• Keeps inventory records up to date per company procedure.
• Provides customer service support in a timely and professional manner.
• Performs housekeeping tasks to maintain the highest quality and presentation of training devices.
• Works proactively in a team environment performing timely pre-flights, corrective, and preventive maintenance on training devices.
• Interfaces directly with Cirrus customers and instructors to resolve maintenance and equipment performance issues.
• Operates Quality Test Guides (QTG), including evaluating, annotating, filing, and organizing presentation of QTG test results.
• Participates in aviation authorities' qualification evaluations as required.
• Performs installation and testing of new, modified, and repaired equipment.
• Offers suggestions and champions initiatives to improve training equipment performance and reliability.
• Ensures FSTD training devices are ready for training at scheduled times with correct software and hardware configurations.
• Follows company procedures and tools to document all maintenance actions in appropriate records, including daily communication, compliance documents, simulator management system, QTG records system, inventory database, and work history logbooks.
• Provides equipment status reports as required and requested.
• Contributes to the success of Cirrus Training Center and the Flight Simulator Support department objectives.
• Monitors and communicates the status of all equipment in operation, undergoing maintenance, repair, or modification using Cirrus tools.
• Executes simulator diagnostics using software and utility tools provided by the simulator manufacturer.
• Trains entry-level technicians in general simulator maintenance and troubleshooting.
• Provides in-depth expert support in all associated systems and sub-systems related to specific simulator manufacturers.
• Takes a leading role in aviation authorities' qualification evaluations.
• Assists as a system Subject Matter Expert (SME) during simulator modifications and evaluations.
• Provides expertise in resolving system degradations resulting in out-of-tolerance conditions during QTG testing.
• Performs advanced hardware and software analytical diagnosis and corrective maintenance on simulators and associated training media.
• Must be flexible and willing to work any shift required by the Cirrus Vision Center operation, including weekends, nights, and holidays.
• Other duties as assigned.

Qualifications

• AS Degree or above in Electronics, Avionics, A&P Certificate, Computer Science, Engineering, or similar technical discipline; OR
• 2-Year Vocational Technical Education certificate in Electronics, Avionics, A&P Certificate, Computer Science, Engineering, or similar technical discipline; OR
• 2 years of military experience and training related to Electronics, Avionics, A&P Certificate, Computer Science, Engineering, or similar technical discipline.
• Bachelor’s degree preferred.
• 3 years of equivalent experience.
• 0 to 2 years of direct flight simulator technical support experience.

Benefits

• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
• Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA.
• Well-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider.
• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of service.
• PTO: Various PTO plans starting at 100 hours accrued within the first year.
• Additional Time Off Benefits: Paid holidays, 2 weeks of paid parental leave, paid time for funeral leave and jury duty.
• Career Development: Tuition reimbursement program and professional growth opportunities.
• Exclusive Discounts: Cirrus Store, partner, and marketplace discounts.
• Community & Engagement: Company and employee clubs at various locations.