Flight Operations Manager

Responsibilities

• Establish and maintain standards and limitations to ensure safe and efficient department operations
• Aid in short and long-range plans that include departmental objectives
• Maximize asset utilization and capabilities by coordinating with maintenance personnel and flight operations
• Maintain operations and resource reporting with daily updates as required
• Manage platform and sensor resources to report on measures of effectiveness and efficiency for ROI
• Manage team and maintain adequate staffing relative to backlog
• Identify short- and long-term resource needs to successfully execute on project backlog
• Support account management and estimation with technology approach, resource allocation and flight planning
• Support project management with project status and planning
• Assist in developing and instituting department policies and procedures
• Affirm compliance with department policies and procedures
• Develop and maintain an operations policy manual to include flight, maintenance and pertinent company policies
• Establish scheduling policies and procedures that provide effective control and management
• Advising management on the status and requirements for current and future aircraft and sensor solutions
• Ensuring that high levels of customer service are provided to the company and its customers
• Maintaining lists of aviation vendors that meet the highest level of aviation safety and NV5 standards
• Establish and maintain partner and vendor relationships that meet NV5 standards
• Maintaining records as required by the FARs, manufacturers, and company policies
• Ensuring that department personnel are thoroughly familiar and comply with company policies, appropriate FARs, pertinent operating manuals, applicable standards and publications
• Monitoring security procedures to protect the aircraft and company facilities

Qualifications

• Bachelor’s degree in relevant field
• 5+ years progressive experience in aviation and/or remote sensing technology
• 3+ years of management experience

Preferred Qualifications

• Bachelor’s/Master’s degree in Business Geospatial
• Certifications in Aviation

Skills

• Excellent communication and leadership qualities
• Proactive planning ability to coordinate teams with multidimensional factors impacting operations and efficiency
• Organizational ability to handle multiple and competing priorities
• Ability to make impactful decisions with complex dynamics and competing interests under minimal supervision
• Maintain a positive and helpful attitude working under pressure
• Conveyance of a positive and professional image to internal and external contacts
• Technical skills in mapping or geospatial sciences
• Superior technological literacy
• Ability to analyze operating data and financial reports

Physical Requirements

• Must be able to work fixed office hours in addition to being accessible during flight crew operating hours
• Travel may be up to 5%