Flight Operational Quality Assurance (FOQA) Gatekeeper (NJUS)

Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

About the role

The Flight Operational Quality Assurance (FOQA) Program is a FAA approved program designed to improve Aviation Safety by providing more information about, and greater insight to, the total flight operations environment through selective automated recording and analysis of data generated during flight operations. The FOQA Gatekeeper role is responsible for identifying flights that may require crew contacts, conduct crew contact, and ensure identified information is held in strict confidence at all times.

Responsibilities

• Ensure identified information is held in strict confidence at all times.
• Identify flights that may require crew contacts in collaboration with the FOQA Team.
• Conduct crew contacts in a professional manner, and accomplish the objectives set forth by the FMT.
• Provide, in a de-identified format, the information learned from the contact to the FMT.
• Act as a Subject Matter Expert (SME).
• Assist with in-depth analysis of significant events.
• Assist with the development of FOQA content for publications.
• Assist with presentation of single event or aggregate data information to crewmembers where practical.
• Assist with manual data uploads to WASABI as needed.
• Attend appropriate industry conferences, and, when agreed upon by the FMT, present select data.
• Assist with FOQA data collection and accountability.

Requirements

• Education: Bachelor's in Aviation or related field
• Certifications and Licenses: FAA Airline Transport Pilot (ATP)
• Years Of Experience: 2-4 years of experience

Core Competencies

• Adaptability
• Collaboration
• Curiosity
• Service-Oriented
• Strives For Positive Results

Knowledge, Skills, Abilities And Other (KSAOs)

• ATP Certificate required.
• Must be able to work independently and use independent discretion and judgement.
• Familiarity with safety analysis, trending, and risk assessment.
• Ability to use sound judgment in analyzing reports, assessing risks, and making recommendations
• Must possess a demonstrated high degree of personal and professional integrity with the ability to maintain confidentiality.
• Possess strong verbal and written communication skills.

Benefits

• Medical, Dental, and Vision benefits (no cost options)
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute through standard elective deferral and catch-up contributions matched by NetJets. Super catch-up contributions are not eligible for the employer match.
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support