Flight Line Technician

About the Role

The Flight Line Technician supports safe and efficient ground operations at the Horseshoe Bay Resort Jet Center, including aircraft fueling, ground handling, ramp operations, and customer service while adhering to aviation safety standards.

Responsibilities

• Aircraft & Ground Operations
  • Safely fuel fixed-wing and rotor-wing aircraft in compliance with fuel quality control standards.
  • Load and unload fuel following all safety, environmental, and operational procedures.
  • Tow, position, secure, and service aircraft using approved ground support equipment.
  • Marshal aircraft during arrivals and departures using proper signals and equipment.
  • Open and close FBO facilities per established procedures.
  • Provide support services, including ground power, engine start assistance, and lavatory servicing.
  • Maintain a clean, safe, and organized ramp environment.
• Customer Service & Communication
  • Communicate professionally with pilots, passengers, vendors, and team members.
  • Coordinate with line service and customer service personnel.
  • Respond promptly and courteously to customer needs while prioritizing safety.

Requirements

• Minimum age of 21.
• Valid driver’s license with acceptable MVR.
• High school diploma or equivalent.
• Professional appearance in compliance with uniform standards.
• Willingness to complete required training.

Skills & Abilities

• Knowledge of ramp safety and ground handling procedures.
• Ability to follow written and verbal instructions.
• Strong attention to detail and safety awareness.
• Ability to work outdoors in varying weather conditions.
• Flexible schedule availability, including weekends and holidays.
• Effective verbal communication skills.

Physical Requirements

• Stand and walk for extended periods.
• Lift, carry, push, or pull up to 50 pounds.
• Bend, reach, and work around aircraft and equipment.
• Work in outdoor environments with noise exposure.

Qualifications (Preferred)

• Aviation or ramp experience.
• Experience providing customer service in an aviation, transportation, or service-driven environment.
• Experience working in a safety-regulated, outdoor operational environment.
• Experience supporting aircraft ground operations, including fueling, towing, marshalling, and ramp safety procedures for fixed-wing and/or rotor-wing aircraft.
• Some college education.

Pay

Competitive hourly pay with scheduled performance reviews and potential increases. Additional pay upon completion of required certifications.

Benefits

• Lifestyle & Convenience
  • Subsidized housing
  • Shuttle transportation
  • Weekly meal subsidies
  • Associate Relief Fund access
• Full-Time Benefits
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Short- and long-term disability coverage
  • Critical illness and accident insurance
  • Paid vacation and holidays
• Associate Perks
  • Access to select resort amenities (subject to availability)
  • Dining and retail discounts at Horseshoe Bay Resort
  • Discounts at Crescent Hotels & Resorts properties
  • Employee recognition and engagement events

Career Development

Advancement opportunities through the Manager-in-Training (MIT) Program.