Flight Coordinator - Overnight

Responsibilities

• Operates radios and uses computer applications to dispatch helicopters and fixed wing aircraft
• Handles and accepts calls requesting medical transportation services
• Possesses knowledge of range, capabilities and limitations of aircraft and vehicles
• Sets the most appropriate mode of transport and vehicle for each request
• Collects and maintains accurate records of information, including pre and post-transport documentation and transport records
• Verifies operational readiness of crews
• Develops effective solutions for customer service issues
• Ensures effective communications, both written and verbal

Qualifications

• A high school diploma or GED
• An associate degree preferred
• Licensed Emergency Medical Dispatcher (not required, but a plus)
• CPR certified within 3 months of hire
• CFC certified within 1 year of hire
• A valid driver’s license
• Working knowledge of Microsoft Office
• Ability to perform several complex tasks, prioritize various requests, and work under pressure to facilitate patient transport in a fast-paced environment
• Must be able to type 30 words per minute
• Willingness to work in a 24/7 environment that includes weekends and holidays