Flight Coordinator

About

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Maintain professional communication with different channels and distribute all incoming operational information to the relevant departments.
• Ensure production processes, quality standards, deadlines, and accuracy are met to hand over DO & CO’s high-end products to the aircraft crew in person without delays.
• Ensure products and trolleys always meet the utmost quality standards and the delivery is done according to the customer’s instructions.
• Conduct physical counts and pack additional equipment or products.
• Identify procedures that can be improved and put forward suggestions for more efficiency and customer care.
• Confirm special meals and the correct number of meals for each flight are ready, packed, and assigned correctly.
• Work alongside a team of Food Packers with a Hands-on approach and assist in assembly line when necessary, setting up trays, preparing and packaging food inside a cooler/refrigerated area.
• Perform additional duties and responsibilities as assigned by management, upholding DO & CO standards.

Qualifications

• Must have a valid driver's license.
• A minimum of 2 years of related work experience, preferably in customer service, is beneficial.
• Ability to meet requirements necessary to obtain a PANYNJ ID (Port Authority NY/NJ per TSA regulations and, more specifically, 49 CFR1542.209).
• Computer literate.
• Excellent planning and coordination skills.
• Outstanding communication skills.
• Hands-on approach.
• Ability to work a minimum of 50% of the workday inside a cooler/refrigerated area.
• Ability to work well in a fast-paced environment and with a diversified clientele.
• Capacity to work well within a team and show leadership skills.
• Must be able to read, write and communicate in English.
• Must have flexible schedule availability.

Pay

Pay rate: $22.50 hourly.

Benefits

• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.