Flexible Staffing Assistant (RPO Specialist)

Joliet, IL – variable-schedule, on-site role supporting hiring events. Hours vary week-to-week and may be less than 40 per week. Bilingual candidates are a plus.

Responsibilities

• Manage the candidate experience through interviewing, hiring, and consideration stages
• Provide excellent customer service; ensure applicants feel welcomed and informed
• Communicate role details, policies, expectations, and requirements
• Ensure hiring steps are completed per client guidelines, including ID collection and I-9 support as required
• Ensure applicants understand assignment details before leaving the site
• Perform high-volume, accurate data entry in client systems
• Communicate via in-person, phone, email, chat, and other channels as needed
• Other duties as business needs require

Requirements

• 2+ years of customer service experience (retail, recruiting, or hospitality preferred)
• High school diploma or GED
• Strong attention to detail; comfort with online systems, scanners, and webcams
• Ability to remain calm under pressure; strong written and verbal communication skills
• Ability to work extended hours and weekends as needed
• On-site attendance required