Flexibank Support Worker

About the role

Each day will be different, and the main focus of your role is to provide daily support to adults in our residential services. It’s definitely not a normal 9-5; you can work days, nights, and flexible shifts too. Some of our shifts are sleep-ins.

Responsibilities

• Provide person-centred support to individuals, promoting independence, choice, dignity, and wellbeing in line with care plans, risk assessments, and Positive Behaviour Support (PBS) plans.
• Deliver tailored support that meets individuals’ physical, emotional, social, and mental health needs.
• Encourage independence, life skills development, and participation in education, employment, volunteering, and community activities.
• Assist with personal care, mobility, nutrition, continence care, and the use of specialist equipment where required.
• Support health and wellbeing by monitoring needs, attending appointments, promoting healthy lifestyles, and maintaining accurate records.
• Administer and manage medication safely in accordance with policies and training.
• Follow PBS strategies, support individuals during periods of distress, and promote least restrictive practices.
• Safeguard individuals by identifying and reporting concerns, promoting rights, dignity, and protection from harm.
• Maintain a safe, clean, and welcoming living environment, supporting daily household tasks and health and safety standards.
• Complete accurate documentation, including daily notes, incident reports, health records, and financial records.
• Support individuals with budgeting, personal finances, and accessing benefits where appropriate.
• Work collaboratively with colleagues, families, healthcare professionals, and external agencies to achieve positive outcomes.
• Adhere to organisational policies, regulatory requirements, and quality standards while contributing to continuous service improvement.
• Participate in training, supervision and flexible shift patterns, including evenings, weekends, bank holidays, sleep-ins, and waking nights as required.

About You

This role requires a compassionate, reliable, and proactive individual committed to delivering high-quality support and improving the lives of those they support.

Our Core Values

• Supportive: Helping everyone reach their full potential.
• Ambitious: Striving for the best outcomes.
• Loyal: Prioritising our staff and the people we support.
• Unique: Innovating without compromising quality.
• Transparent: Fostering openness and mutual respect.
• Engaging: Partnering with everyone involved.
• Meaningful: Offering fulfilling opportunities.

Benefits

• Competency Frameworks and Pay Scales: Clear career pathways, progression & promotion opportunities, and pay scales to work towards.
• Blue Light Card: Thousands of discounts in shops, restaurants, and venues on the high street; 2-years access for £4.99, reclaimable via expenses.
• Wagestream: Withdraw some of your wages earned early.
• Care Friends, Refer-a-Friend Scheme: Earn points and cash rewards for referring people you know for roles at Salutem.
• Sovereign Health Care Plan: Affordable cover to help with healthcare and private medical costs.
• Canada Life, Group Life Assurance: Death in Service benefit at 1 × your annual salary from day one.
• Blink: Internal communications app giving you a voice and a sense of community across the organisation.
• Pension scheme: For all qualifying staff.
• Free DBS check (Disclosure and Barring Service).

Why Choose Us?

• Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
• Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
• Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
• Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
• Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute.
• Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces.
• Proud to be a Disability Confident Committed employer.