Flex Security Officer (1st/2nd Shift)

About the role

NSG, Inc. is currently seeking dedicated and adaptable Security Flex Officers for 1st & 2nd shift schedules at multiple locations throughout the greater Cincinnati area. As a Security Flex Officer, you will play a crucial role in ensuring the safety and security of our clients' facilities. Must be able to work 1st and 2nd shift hours [6am–11:30pm] with open availability throughout the week (16–24 hours per week) and have a valid driver’s license, a clean driving record, and your own transportation. Must be able to pass a pre-employment drug screening and a pre-employment criminal background screening.

Responsibilities

• Conduct scheduled walking rounds of the facilities, both outside and inside.
• Monitor property entrance/exit posts, inspect property, and monitor visitors (this can include operating access control gates at truck docks).
• Contact law enforcement or fire department in case of an emergency and communicate all incidents to NSG leadership and property owners.
• De-escalate situations by reducing the level or intensity where conflict resolution or crisis management is needed; use Verbo Judo techniques to understand warning signs and defuse conflict verbally.
• Be aware of signs of tension, deter by establishing authority, remain calm, give people an opportunity to talk, and come up with a resolution.
• After business hours, check doors, windows, and gates to ensure the property is secure.
• Report suspicious activity on the property to NSG leadership and property owners and follow guidance from both.
• Guide discharged staff, trespassers, and other unwelcome parties off of the premises.
• Report any and all incidents promptly to the proper authorities and NSG leadership.
• Provide a visible and reassuring presence to deter potential security threats.
• Perform other related duties as assigned.

Requirements

• Excellent observational skills and attention to detail.
• Authoritative verbal communication skills.
• Ability to remain calm in high-pressure situations.
• Ability to learn the layout of the property and buildings.
• Proficient operation of radio or telephone equipment.
• Professional and cordial interaction with the public.

Qualifications

• High school diploma or GED equivalent.
• Must be able to obtain a security license through the state of Ohio.

Competencies

• Decision-making skills
• Problem-situation analysis
• Attentiveness
• Judgement
• Physical stamina
• Vision
• Dexterity

About Us

NSG, Inc. is a rapidly growing, family-owned, and operated commercial building services company that has been providing excellence in the greater Cincinnati area since 1988. Located in the Kroger Building in downtown Cincinnati, NSG is a trusted name in the commercial services industry, with a deep understanding of commercial real estate operations and a commitment to serving owners and tenants. Our focus spans across Commercial Janitorial Cleaning, Unarmed Security Guard Service/Patrols, and Commercial Facility Maintenance Services.

Pay

This position pays $20 per hour with weekly pay every Friday.

Schedule

Must be able to work 1st and 2nd shift hours [6am–11:30pm] with open availability throughout the week (16–24 hours per week).

Physical Requirements and Working Conditions

• Must have a reliable mode of transportation to travel to different locations.
• Prolonged periods of standing and walking as needed to perform work (this can include multiple facilities with steps).
• Ability to patrol the property and access areas quickly.
• Required to work in outdoor weather conditions.